Starting in March, students will receive several reminders about move-out and what they are required to do before leaving residence. Please see the End of Term Notice for complete details on the move out process including how damage charges are assessed.
Students who have been assessed damage charges for 2019-20 will be sent an email the last week of June outlining their respective charges. Billing emails will go out by building.
We recognize, that due to COVID, the move-out of residence was unexpected and came upon everyone quickly. The extraordinary circumstances surrounding the move out is being taken into consideration when rooms were inspected and many of the usual damage charges are not being assessed.
However, damage charges are being assessed for missing items, lost/broken keys, physical damage to property, and excessive cleaning requirements and/or garbage removal as these were not specifically due to the unexpected and quick move out.
If a student wishes to appeal any charges, details on the appeal process were included in the email. Appeals will only be accepted by email from the student charged until the date outlined in their letter ( 3 weeks from the date that the email is sent).
Please note: No appeals will be accepted after 3 weeks from the date the student is sent the above email. Any appeals beyond this date will not be reviewed nor responded to. Charges will be billed to student accounts after August 1, 2020 and will appear on the student account by August 6, 2020.