Brock Central – Frequently Asked Questions

How do I contact Brock Central?

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Confirmation of Enrolment (RESP) Letters:

I need a letter to confirm that I’m registered as a full-time student to withdraw money from an RESP/my bank. Where can I find this?

Confirmation of Enrolment/Registration (RESP) letters must be ordered online through your student portal under the Student Forms & Service Requests tab. As soon as payment is made, the form is automatically generated and available to download as a pdf. It will become available to order after you have completed your course registration for that academic term (ie. Fall/Winter 2022-2023). 


Where can I submit my OSAP documents?

All documents must be uploaded to your OSAP application. If you have attempted too many uploads for that specific document type, you must upload the document(s) as Optional Uploads. If the file size is too large, split the file into multiple smaller files with a naming convention to indicate that the files belong together (ieDocument 1 of 3). 

When will my funding be released?

If you have uploaded all your documents and your documents have been approved, the final stage before receiving OSAP, is the Confirmation of Enrollment stage. This means that a Student Accounts and Financial Aid officer at Brock will confirm your enrolment with OSAP. This cannot happen until at least two weeks before the start of term Once a confirmation of enrolment is completed, it typically takes 5-10 business days for the payment from the NSLSC to reflect on your Brock student account.

Where will my funding be released?

If you have an outstanding balance on your Student Financial History during the Confirmation of Enrolment stage, then your OSAP funding will be released to Brock to help pay your tuition. If you are eligible to receive more funding than your tuition, only then will the outstanding funding be released directly to you (to the bank account you set up with the MSFAA).  

When can I apply to Fall/Winter 2022-23 OSAP?

Online applications are open now via the OSAP website: For further information regarding important OSAP application deadlines and dates, please visit:

What is considered full-time OSAP status for Undergraduate Fall/Winter?

To maintain full-time status, students must take at least 60% of a full course load (1.5 credits per semester) or 40% (1.0 credits per semester) if you are student with a permanent disability. Students who are on full-time co-op work term are also considered full-time.


When will my tuition be assessed?

Tuition is assessed one month prior to the beginning of the term (August – Fall/Winter term, April – Spring term, June – Summer term).

Where will my tuition fees be posted?

Tuition and ancillary fees can be found on your Student Financial History on your student portal.

When is tuition due?

Tuition is due on the first day of classes. This year is May 2, 2022 for the Spring term, July 11, 2022 for the Summer term and September 7, 2022 for the Fall term. The first day of classes for each term can be found on our Important Dates web page

How can I pay for my tuition?

The fastest, most efficient way to make a payment for tuition is through your online domestic bank account. Add Brock University as a payee, use your 7-digit student number as the account number (if your bank requires a 9-digit account number, add 00 before your 7-digit student number). Electronic bank payments can take 3-5 business days to process, so keep this in mind when making your payment! We also accept cheques via mail. However, we only have staff on-site a few days a week to process these payments. For more information on how to make a payment, please visit:

I see different amounts on my Student Financial History and I’m not sure what to pay? 

Your Student Financial History will reflect all of your payments with due dates for each term that academic year 
Fall$ Due as of  September 7, 2022: This number reflects your total amount for Fall 2022 tuition due by September 7, 2022Please note, once paid in full, the number will remain here for the academic year. 
Due Now: This is what you need to pay for Fall tuition by September 7, 2022.  
*If you do not have a credit/scholarship/award/bursary that has already been applied to your account, the amount at Due Now should match the balance at Fall$ Due as of September 7, 2022Please note, after you have paid this amount in full and it is reflected on your student account, the amount at Due Now should be $0.  
Total Amount Due: This number reflects what is left to pay for Winter term. If you have paid all of your tuition for the Fall term, this number should then match what is outstanding for your Winter term.

How do I see my tuition fees from previous years?

If you would like to access your tuition fees from previous years, you can do so by changing the date at top of your Student Financial History (ie. 2021), pressing ‘Go’, then clicking + Financial History’ near the bottom of your screen. 

How do I opt-in/opt-out of the Health and Dental Insurance Plan?

Students with comparable coverage have the opportunity to opt-out through the Student Health Plan website. Students must complete and submit the opt-in/opt-out form online between September 1st – September 30th only. Any further inquiries should be sent to the Health and Dental Plan Administration; Joanne Matko at

What is U.H.I.P?

UHIP offers basic health care for eligible international non-residents studying or working at a participating Ontario university. It is mandatory for all international students. After students fill out the “Intent to Travel to Canada” form on our Brock travel website, the Brock International Travel Team will reach out to students and ask for more information. Then they will pass along the information to the UHIP team to enroll students in UHIP. Once enrolled, students will receive a UHIP PDF card in their Brock email. On the UHIP website, there is helpful information about UHIP coverage, please fee free to take a look. For more information, please contact Brock International Services at: 

Can I opt-out of BUSU managed ancillary fees for Fall/Winter 2022-23?

Most ancillary fees are mandatory and are governed by an Ancillary Fee Protocol established between Brock University and the Brock University Student’s Union (BUSU). Please visit the Brock BUSU website for full details:


If I’m a graduate student, do I also have a Health and Dental Benefits Plan?

Yes, all graduate students (both full and part-time) are automatically assessed the health and dental plan fee in their term of registration for the plan year currently in effect. To learn more about the plan, students can visit the Student VIP website. Any further inquiries should be sent to the GSA’s Health Plan Administrator, Jennifer Meuser, at

 If I’m a graduate student, How do I opt-in/opt-out of the Health and Dental Benefits Plan?

Students with alternate, comparable and continuous Canadian coverage can choose to opt-out of the GSA Health and Dental Plan or remain in the GSA health & dental plan and combine coverages of both insurance plans. For information on the GSA’s opt-out and opt-in process for each semester, students can visit the GSA Frequently Asked Questions (FAQ) page or email the GSA’s Health Plan Administrator, Jennifer Meuser, at

Can I opt-out of GSA managed ancillary fees for Fall/Winter 2022-23?

Sessional ancillary fees are assessed based on full-time or part-time status in a session or term.

Most ancillary fees are mandatory and governed by an Ancillary Fee Protocol established between Brock University and the Graduate Students’ Association.

Entrance & Returning Scholarships:

When can I expect to see my Brock scholarship on my student account?  

The Student Accounts and Financial Aid Office will have Brock Scholars Awards posted to student accounts by the end of August. If your scholarship is not posted on your Student Financial History by the beginning of the Fall term, please email to inquire for a review of your scholarship. 

What is the criteria to have my scholarship renewed?

Renewals for Brock Entrance Scholarships are awarded at the end of Fall/Winter session if you have achieved a 5.0 credit milestone with a minimum 80% average. These awards are renewed automatically each year and placed onto your student account. Your scholarship will be automatically reviewed once you reach the 5.0 credit milestone. The session you complete credits in does not disqualify you from the renewal. Your scholarship will be applied directly to your tuition and/or residence fees. This will take place before classes begin in September, reducing the amount you owe to the University. Once you have completed the 5.0 credit milestone, your scholarship will be reviewed. Please monitor your Student Financial History for the scholarship.

CPP Forms:

How do I submit my CPP form to Brock to confirm my enrolment? 

CPP forms must be submitted to Brock Central via your Brock Student Portal. Once you are logged in, select the ‘Student Forms and Service Requests’ tab to find the CPP Form request. Please upload all pages of the document, including your completed sections. Incomplete student sections/documents will not be processed. Once received, we will complete our section of the form and upload it back to your student portal to submit to Service Canada. Please note that Service Canada requires your classes to begin before they will process your CPP benefits, therefore we will begin processing forms after the registration system is closed. Furthermore, Brock Central is no longer submitting CPP Forms to Service Canada on behalf of students. It is the student’s responsibility to submit their completed document to Service Canada once complete.

How do I submit my CPP form to Service Canada? 

Brock Central is no longer submitting CPP Forms to Service Canada on behalf of students. It is the student’s responsibility to submit their completed document to Service Canada.
Upload Electronically by logging into your My Service Canada Account (MSCA) and complete the online Declaration of Attendance at School or University, and upload your proof of enrolment (THIS OPTION IS ONLY AVAILABLE IF YOU ARE RENEWING YOUR BENEFIT, NOT TO FIRST TIME CPP RECEIVERS).

Or, mail your document to Service Canada (see instructions on form).

For more information, please visit or contact Service Canada directly at 1-800-277-9914.

Fall 2022:
Where can I find important dates (i.e. When classes start, when the last date to drop a course without academic penalty, etc.)?

All of the University’s important dates can be found on our website:

How do I find my Academic Advisor and book and advising appointment?

A full list of Academic Advisors can be found online at

To book an appointment with your advisor, log into your student portal and select ‘Appointment Bookings”.

Where can I find out more about the student services that are available to students?

A-Z Learning Services:
Student Health Services:
Student Wellness & Accessibility Services:
Student Life and Community Experience:
Ombud’s Office:
Human Rights & Equity:
Aboriginal Services:
Brock International:
Student Accounts and Financial Aid:
Brock University Student’s Union: