Brock Central – Frequently Asked Questions

Confirmation of Enrolment (RESP) Letters:

I need a letter to confirm that I’m registered as a full-time student to withdraw money from an RESP/my bank. Where can I find this?

Confirmation of Enrolment letters must be ordered online through your student portal under the Student Forms & Service Requests tab. As soon as payment is made, the form is automatically generated and available to download as a .df. It will become available to order after you have completed your course registration for that academic term (ie. Fall/Winter 2020-2021). 

OSAP:

Where can I submit my OSAP documents?

All documents must be uploaded to your OSAP application. If you have attempted too many uploads for that specific document type, you must upload the document(s) as Optional Uploads. If the file size is too large, split the file into multiple smaller files with a naming convention to indicate that the files belong together (ieDocument 1 of 3). 

When will my funding be released?

If you have uploaded all your documents and your documents have been approved, the final stage before receiving OSAP, is the confirmation of enrollment stage. This means that a Student Accounts and Financial Aid officer at Brock will confirm your enrolment with OSAP. This cannot happen until at least two weeks before the start of term Once a confirmation of enrolment is completed, it typically takes 5-7 business days for the payment from the NSLSC to reflect on the Brock student account.

Where will my funding be released?

If you have an outstanding balance on your Student Financial History during the confirmation of enrolment stage, then your OSAP funding will be released to Brock to help pay your tuition. If you are eligible to receive more funding than your tuition, only then will the outstanding funding be released directly to you (to the bank account you set up with the MSFAA).  

Tuition:

When will my tuition be assessed?

Tuition is assessed at the beginning of August.

Where will my tuition fees be posted?

Tuition and ancillary fees can be found on your Student Financial History on your student portal.

When is tuition due?

Tuition is due on the first day of classes. This year is September 9, 2020.

How can I pay for my tuition?

The fastest, most efficient way to make a payment for tuition is through your online domestic bank account. Add Brock University as a payee, use your 7-digit student number as the account number (if your bank requires a 9-digit account number, add 00 before your 7-digit student number). Electronic bank payments can take 3-5 business days to process, so keep this in mind when making your payment! 

Due to the pandemic, our office is currently not open to the public. We do accept cheques via mail. However, we only have staff on-site a few days a week to process these payments.  

For more information on how to make a payment, please visit: https://brocku.ca/safa/tuition-and-fees/making-a-payment/. 

I see different amounts on my Student Financial History and I’m not sure what to pay? 

Your Student Financial History will reflect all of your payments with due dates for each term that academic year 
 
Fall $ Due as of Sep 9 2020: This number reflects your total amount for Fall 2020 tuition due by September 9th 2020Please note, once paid in full, the number will remain here for the academic year. 
 
Due Now: This is what you need to pay for Fall tuition by September 9, 2020.  
*If you do not have a credit/scholarship/award/bursary that has already been applied to your account, the amount at Due Now should match the balance at Fall $ Due as of Sep 9 2020Please note, after you have paid this amount in full and it is reflected on your student account, the amount at Due Now should be $0 (until your Winter tuition fees are due).  
 
Total Amount Due: This number reflects what is left to pay for both the Fall and Winter terms. If you have paid all of your tuition for the Fall term, this number should then match what is outstanding for your Winter $ Due as of Jan 4 2021. 

How do I see my tuition fees from previous years?

If you want to access your tuition fees from previous years, you can do so by changing the date at top of your Student Financial History (ie. 2019) then clicking + Financial History’ near the bottom of your screen. 

How do I opt-in/opt-out of the Health and Dental Insurance Plan?

Students with comparable coverage have the opportunity to opt-out of tthrough the Student Health Plan website. Students must complete and submit the opt-in/opt-out form online between September 1st – September 30th only. Any further inquiries should be sent to the Health and Dental Plan Administration; Joanne Matko.

How do I opt-out of U.H.I.P?

Please visit the website below to opt-out of UHIP for the 2020-21 year. If you have any further questions, please contact Brock International Services at: isa@brocku.ca. 

https://forms.office.com/Pages/ResponsePage.aspx?id=FRGudvwe8kqlNuKyRDrxoPQl17T2e3VFodc-dsFAsvhUQzRTNjc2SEsyNEhMSTVaTEY1RVYxMkRLMi4u 

Microsoft Forms 

What Ancillary fees have been reduced for Fall/Winter 2020-21?

Some Ancillary fees have been adjusted for the Fall/Winter 2020-21 due to the COVID-19 pandemic. Please visit the Brock BUSU website for full details: https://www.brockbusu.ca/fees/ 

Entrance & Returning Scholarships:

When can I expect to see my Brock scholarship on my student account?  

The Student Accounts and Financial Aid Office will have Brock Scholars Awards posted to student accounts by the end of August. If your scholarship is not posted on your Student Financial History by the beginning of the Fall term, please email central@brocku.ca to inquire for a review of your scholarship. 

CPP Forms:

Where can I submit my CPP form?

CPP forms can be submitted to Brock Central via email (central@brocku.ca) or mail. Once the registration system is closed, we will complete the form for you and send it on your behalf.