Appeal a Ticket

Parking facilities at Brock University are private property. Anyone parking on campus agrees to comply with the Rules and Regulations.

Parking ticket appeals must be submitted within ten (10) business days from the ticket’s date of issuance. After this timeframe ticket appeals will not be accepted and the parking fees will be considered uncontested and must be paid.

All appeals must be submitted online. To submit an appeal, you will need to log in to your parking self-serve portal or enter the ticket number and vehicle license plate.

When submitting an appeal, you must select one of the following options:

Dispute Ticket

Ticket disputes will only be considered if:

  • The ticket was issued to the incorrect license plate; or
  • The vehicle was not in violation at the time the ticket was issued
    (Supporting evidence must be provided)
Request for Leniency

Choose this option if you acknowledge the ticket was issued correctly and are requesting a reduction of the balance due to mitigating circumstances, including:

  • I didn’t know this was a violation;
  • My parking expired I have a permit/payment, but parked in the wrong lot;
  • I have a permit/payment but entered the plate incorrectly;
  • I paid for parking after the ticket was issued;
  • I was parked for less than 15 minutes.

A request for leniency acknowledges that the ticket was issued correctly and seeks a reduction of the outstanding balance. Leniency is not guaranteed.

All appeals must include complete and accurate contact information:

  • First and Last Name
  • Phone Number
  • Email Address
  • Mailing Address

Note: An attachment is required when submitting an appeal.

Appealing a Violation

Please read the following information carefully before proceeding with your appeal.

Who is responsible for the ticket?

By submitting an appeal, the applicant declares responsibility for the vehicle and license plate listed and considered the implied owner.

For more information on vehicle responsibility, please review the Parking Rules & Regulations.

When will I receive a decision?

Appeal decisions are emailed within ten (10) business days to the address listed in the appeal form. Appeal decisions are final, and any applicable fines are due once the decision is issued.

Examples of Reasons NOT accepted as Valid Appeals

  • Everybody parks there / I am the only one who got a ticket.
  • I was only there for five or ten minutes.
  • I’ve parked there for the last five weeks (months, years etc.) and I’ve never been cited before.
  • I didn’t know.
  • I thought it was a space.
  • I didn’t see the sign.
  • I can’t afford the fine.
  • I had to use the washroom facilities (or had a sick friend that had to use the washroom facilities).
  • I just had to run in to hand in an assignment.
  • The meeting or event I attended ran longer than expected.
  • I was running late and had to get to my exam.
  • My parking payment began after the ticket was issued.
  • I parked on landscaping/hash lines/end of aisle/reserved space because there were no spaces available.
  • I parked in this lot because the lot I paid for was full and I did not know where the overflow was/I didn’t have time to check where the overflow was.

What type of attachments are considered?

Attachments are required to submit a parking ticket appeal. Supporting documentation must be provided to substantiate the appeal information.

Valid attachments include:
  • A screenshot of your valid parking payment receipt
  • A screenshot of your valid parking permit
  • Relevant email correspondence
  • A screenshot of a note providing additional context to support your appeal

Attachments that do not provide supporting information for the appeal will not be reviewed. This includes, but is not limited to:

  • photos or screenshots of the parking ticket only;
  • images that do not demonstrate payment, permit validity, or relevant context

Submitting appropriate documentation helps ensure your appeal can be reviewed efficiently and fairly.

Consequences of not paying a violation

If you do not pay your violation within the 10-day period, your account will be subject to additional fees and penalties.

  • Students with excessive violations may have an academic seal placed on their student records and/or may be have their vehicle immobilized and/or towed. As a result, you will not be able to access your grades on your student portal.
    • Note: Outstanding fines may cause graduation diplomas to be withheld until fines have been paid.
  • Non-Brock students will be flagged to be immobilized and/or towed.