Do you offer services for exams requiring access to the internet and a computer?
Unfortunately at this time, our exam center is unable to provide proctoring services for exams requiring access to the Internet. If you require a computer to type your responses, special arrangements may be arranged, providing at least 2 weeks’ notice is given.
How do I know you have received my exam?
Our office will send you an e-mail when your exam script has arrived and will also send you a reminder e-mail a few days prior to your scheduled write date with specific instructions (who your proctor will be and where you should meet them).
How many days notice does your office require for booking an exam?
Our office requires a minimum of 5 business days. This is to ensure our office has time to process your request and secure a proctor.
Do you take exam requests over the phone?
You are more than welcome to call our office if you have any questions and/or concerns. However, all exam requests must be made to firstname.lastname@example.org
How do I book an exam?
Please refer to the section of the website regarding “booking an exam”. Please fill out the online exam form. Our office will contact you via email to confirm your exam booking within 3 business days.
How do I know the name of my exam proctor?
Your actual invigilator is yet to be determined; we have a team of part-time invigilators that we regularly employ (these are the same invigilators we use for our own examinations). You will be contacted a few days before your scheduled exam with the name of your proctor.
Where do I meet my proctor on the date of my exam?
Please report to the Schmon Tower lobby (underneath the large round clock, not the digital clock) at Brock University, St. Catharines campus. Schmon Tower is the tallest building on campus. You will meet your proctor at that location.
How early do I need to arrive before my exam?
Please arrive hour prior to each scheduled examination.
Can I write two exams back to back?
Exams are booked in three-hour sessions. If you wish to write two exams on the same day, they must be booked in three-hour time blocks (for example, 9:00 am and 12:00 am).