Media releases

  • Digital vigilance critical as more employees work from home, says Brock expert

    MEDIA RELEASE: 26 March 2020 – R0053

    With work routines changing and far more people working remotely due to the COVID-19 pandemic, computer users need to be vigilant to protect our digital infrastructure, advises a Brock University professor.

    “We will be increasingly subject to a range of cybersecurity threats as our attention is placed on fighting COVID-19,” says Aaron Mauro, Assistant Professor in Brock’s Centre for Digital Humanities. “We’re seeing tremendous sums of money being spent by governments, which will be a target for hackers interested in using ransomware attacks, for example.”

    Ransomware attackers use phishing scams to access an organization’s computer system and to install software that locks legitimate users out of the system by encrypting files. The attackers then demand financial payment to restore access.

    The U.K.’s National Health Service was a notable victim of a ransomware attack in May 2017, locking staff out of 200,000 computers. The attack and its aftermath are estimated to have cost the Health Service more than $120 million.

    In more recent months, ransomware attacks have targeted municipalities in Johannesburg, Baltimore, Albany and Atlanta.

    Mauro worries hospitals and other critical infrastructure may be targeted by cyber attacks during the peak pandemic crisis, when government and public health officials are already exhausted.

    “A targeted email sent to several high-level hospital or public health officials has the potential to grant high level access to computer systems and potentially cripple some portion of the digital infrastructure that supports our healthcare system,” he says.

    Mauro advises everyone to be extra cautious.

    “Check the sender’s email carefully,” he says. “They may look legitimate and even differ by only a few characters. If you are sent a link or a suspicious file, avoid opening it if at all possible.”

    Users should never enter their login credentials in an unfamiliar site and should use second-factor authentication when available. If asked to login to a site, users should navigate to the site themselves, rather than follow a potentially suspicious link in an email.

    “We all need to think like a cybersecurity professional to avoid compromising our sensitive digital infrastructure that we will depend upon in the coming months,” says Mauro.

    Aaron Mauro, Assistant Professor in Brock’s Centre for Digital Humanities is available to the media for phone and Skype/Facetime interviews.

    For more information or for assistance arranging interviews: 

    * Dan Dakin, Manager Communications and Media Relations, Brock University, 905-347-1970 

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    Categories: Media releases

  • Brock Makerspace producing face shields for local health-care workers

    MEDIA RELEASE: 26 March 2020 – R0052

    Even before the province officially came asking for help, Tabitha Lewis was on board.

    As co-ordinator of the Brock University Library’s Makerspace, which is chock full of high-tech tools such as 3D printers, scanners and laser cutters, Lewis knew the resources she oversees could be put to good use in the fight against COVID-19.

    “I had heard about a group in Waterloo donating prints to the local hospitals so I presented it to the Makerspace team to figure out if it was possible here and what angle we could take,” said Lewis.

    She also took it to University Librarian Mark Robertson and Head of Library Systems and Technology Jonathan Younker, and they agreed that it was a project worth getting involved in.

    “The ethos in the Library’s Makerspace has always been to find creative ways to solve interesting problems, and this is no different,” Younker said. “Instead of helping with curricular and extra-curricular creative projects, we have an opportunity to leverage the skills of Makerspace staff and the use of Makerspace prototyping equipment to make a difference in the fight against COVID-19, and to help those on the front-lines.”

    While Younker set about assessing the need and workflow with Niagara health officials, Lewis used public access design files being shared around the world for a quick-to-print face shield holder.

    Czech 3D printer manufacturer Prusa has been continually updating an open-source design file that can be printed by anyone with any brand of 3D printer. The printers are used to manufacturer a head mount to which a thin plastic face shield is then attached. A piece of elastic fabric also attaches to it to go around the head. The face shields are used by health-care workers as an extra layer of protection in front of eye protection and face masks. They’re also being used by drive-thru workers.

    On Wednesday, the Brock Library got the green light from Public Health to move forward with the project, so Lewis started ordering some of the required materials.

    Unfortunately for sanitary reasons, the shields can be used by one person over the course of a day, but are then mostly being thrown out. However, the material being used to print the face shield mounts is polylactic acid, which is a biodegradable, corn-based plastic.

    The Makerspace, which is part of the Brock LINC, located inside the new Rankin Family Pavilion, has five 3D printers — two of which can print two of the face shields at a time and three of which can print singles. It takes about two hours to print each unit.

    “Once we’re up and running, I’m estimating we could get around 20 face shields printed each day,” said Lewis. “We’re also looking at what other departments around the University have 3D printers so that we can all work together to be as successful as possible.”

    Younker said the first round of shields will be going to front-line workers with Niagara EMS.

    The biggest challenge facing the project currently is trying to get the necessary supplies.

    Lewis has also put together a Microsoft Teams group for people who either have access to 3D printers or who want to get involved in some way.

    “I think everyone is feeling isolated and powerless in this situation, so being able to help our community’s health-care workers in this way is so important and necessary,” Younker said.

    For more information about getting involved, contact Lewis at

    Makerspace Co-ordinator Tabitha Lewis and Head of Library Systems and Technology Jonathan Younker are available for media interviews about the project.


    For more information or for assistance arranging interviews: 

    * Dan Dakin, Manager Communications and Media Relations, Brock University, 905-688-5550 x5353 or 905-347-1970

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    Categories: Media releases