Campus ID (Guest Accounts)


For individuals not affiliated with Brock University, but who need access to university services such as our wireless network, ITS Labs, and the Library; please contact the Information technology Services (ITS) Help Desk for a guest account. Check Help Desk locations. Photo identification is required.

If you require access to Brock resources such as, email or file shares, you will be required to have a sponsored guest account. Sponsored guest accounts can be provided to anyone who does not have a current affiliation to Brock University, but requires resources for the purpose of conducting business or research.

Your departmental administrative assistant must complete a computer account application form ( -> BrockDB -> Home -> DepartmentForms -> AccessForm) to begin the process.

Note: Brock University is a Eduroam-enabled institution.



If you are a Brock student, faculty or staff, please see Campus ID, Passwords, and Account Access.

Service Hours

Please view our current support hours.

Service Expectations

This service is available 24/7 except during scheduled maintenance and unplanned outages.


Accounts are created on the spot when you visit one of our ITS Help Desks with photo identification. Conference accounts are created within 24 hours, and are available for pickup with photo identification, from the Computer Commons (SBH207) front desk.


The ITS Help Desk is happy to help you. Here’s how you can contact us:

Call Us

(905) 688-5550 x 4357