Hacked

Hacking is when someone gains access your device, applications or files without permission. Cyber-criminals are always looking for new opportunities to try and compromise your computer or mobile device. Staying vigilant and following some basic security practices are the best way to help prevent this however occasionally things still get by and you might find your computer, mobile device or computer account compromised.

  • Your Antivirus program has triggered an alert.
  • Your browser home page changed and/or new search engine toolbars have been installed.
  • There are new accounts and programs on your computer.
  • Your computer is running slowly and crashing.
  • You are getting alerts from your local firewall.
  • There are lot of outgoing emails in your sent folder that you did not send.
  • Social media posts appear on your accounts that were not posted by you.
  • Your passwords no longer work.
  • Change your passwords.
  • Disconnect your computer from Internet.
  • Scan your computer using offline antivirus and malware scans.
  • Once your password has been reset, verify account details like password recovery options, security questions and answers, address information or mobile phone number.
  • Review your social network posts for any activity that you didn’t do.
  • Verify that your other accounts have not been compromised.
  • If your Brock account has been hacked, notify the Help Desk at x4357.