eduroam

What is eduroam?

Eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.

This services allows students, researchers, and staff from participating institutions to obtain Internet connectivity when visiting other participating institutions by simply connecting their device to eduroam with their username and password.

Setup eduroam

Eduroam should work automatically for most operating systems and mobile devices that connect to WiFi. All you need to do is associate your device with the eduroam network and input your CampusID when prompted.

  • It is important that you append @brocku.ca to the end of your login.

If you experience difficulties connecting to eduroam, follow these instructions:

Eduroam allows users at any participating organization to log on to the wireless network using the same username and password that they would use at their home organization. To access eduroam you will need a user name and password obtained from your home organization.

  • SSID: eduroam
  • Authentication: WPA2-Enterprise
  • Encryption: AES

Eduroam technical support is provided by your home organization:

  • Ensure that you are able to connect to eduroam at your home organization before traveling.
  • Brock University is unable to provide technical support to visitors.

If you are a visitor to Brock:

  • Please verify with your university or college that they participate in this program.
  • If your institution is unable to troubleshoot the issue, or does not participate in eduroam, you can request a guest account for Brock WiFi access at our Computer Commons Help Desk.

If you are a Brock student, faculty or staff member:

  • Verify that the institution you are visiting is part of the eduroam program.
  • Check that you are using your full CampusID with the @brocku.ca included, and your most recent password, when logging in.

If eduroam still fails to connect, contact us directly at our Help Desk locations during open hours for assistance. Hours and locations are available on our Contact Us page.

Eduroam FAQ

The network restrictions placed on “eduroam” is at the discretion of the institution providing the service. At the very minimum, eduroam provides basic network connectivity for web browsing (HTTP), secure shell (SSH) and VPN only. There is no guarantee that eduroam will provide the same access to resources as the home or visited institution’s standard wireless networks.

At the very least, “eduroam” wireless networks implement WPA/TKIP encryption with 802.1x authentication. Some institutions may offer additional methods such as WPA2/AES or mixed‐mode operation (WPA and WPA2). This ensures that the wireless portion of you connection is secure; however, you should still continue to use protocols that provide end-to-end encryption such as HTTPS and SSH.

Connecting to an “eduroam” network requires a WPA compatible wireless adapter and an 802.1x supplicant. The EAP type (TTLS, TLS, PEAP, etc) required by a visiting user will be the same as the user’s home institution.

For information on the global “eduroam” initiative, you can visit the eduroam.org website.