Niagara’s Regional Police Service can be called in case of emergency, or when you feel the safety of people are at risk. They can also be called in non-emergency situations for help and to report a crime.

• For emergencies, call: 9-1-1
• For non-emergencies, please call:
  • St. Catharines, Niagara-on-the-Lake, Niagara Falls, and Thorold, call: 905-688-4111
  • Fort Erie, call: 905-871-2300
  • Pelham, call: 905-735-7811
  • Grimsby, Lincoln and West Lincoln, call: 905-945-2211
  • Welland, Wainfleet and Port Colborne, call: 905-735-7811
• To report a crime online, go to: Online Reporting

Hamilton’s Police Service can be called in case of an emergency, or when you feel the safety of people are at risk. They can also be called for non-emergency situations for help, and to report a crime.

• For emergencies, call: 9-1-1
• For non-emergencies, call: 905-546-4925
• To report online visit: Online Reporting

Brock Campus Security can be called in case of an on-campus emergency. You can also report a crime that has occurred to a Brock Community member, or on Brock property.

• For emergencies, call: 905-688-5550 x3200
• For non-emergencies, call: 905-688-5550 x4300
• For more information, visit their Website
• Download the Brock Safety App:
  • IPhone: App Store
  • Android: Play Store

Brock University’s Walk-in clinic for physical, mental, and sexual health services. They also can receive disclosures and reports related to sexual violence. Visit their website for more contact information.

• Email: referralstaff@brocku.ca
• Website

Over the phone free Mental Health Support for students on and off-campus.

• Crisis support (24/7): 1-833-276-2533 (1-833-BROCK33)
• Students who are outside of North America can call 011 416 382 3257 for 365/24/7 telephone support.
• Email: referralstaff@brocku.ca
• Website

Free personal counseling for students on and off-campus. Discuss your personal and/or social difficulties with a counsellor.

• Crisis counselling (24/7): 1-833-276-2533 (1-833-BROCK33)
  
• Students who are outside of North America can call 011 416 382 3257 for 365/24/7 telephone support.
  
• Email: counselling@brocku.ca
• Website

A services that provides threat assessments for students who may be a threat to themselves or others.

• Email: dveld@brocku.ca
• Website

Regional unit at the St. Catharines General Hospital for all sexual assault and domestic violence services. They can gather sexual assault evidence kit, give you medical attention, perform STI and pregnancy testing and prevention, and provide free counselling. This service DOES NOT report cases to the police.

• Phone: 905-378-4647 x45300
• For free counselling call the number above Wednesdays from 9am-12pm to register
• Website
• For immediate medical care at any time, please present to one of Niagara’s Health emergency departments or urgent care centres.
  
  • Greater Niagara General Site
    5546 Portage Road
    Niagara Falls, ON L2E 6X2
  • St. Catharines Site 
    1200 Fourth Avenue
    St. Catharines, ON L2S 0A9
  • Port Colborne Site
    260 Sugarloaf Street
    Port Colborne, ON L3K 2N7
  • Welland Site
    65 Third Street
    Welland, ON L3B 4W6

Response team located at Hamilton General Hospital and McMaster Children’s Hospital for all sexual ass­­­­­ault and domestic violence services. They can gather a sexual assault evidence kit, give you medical attention, perform STI and pregnancy testing and prevention, and provide free counselling. These locations do not report assault cases to police. You can request to see a SANE (Sexual Assault Nurse Examiner) to receive this service.

• Phone: 905-521-2100  x73557 
• Website
• If you have experienced sexual assault or domestic violence and require medical care, visit these locations and ask for the sexual assault nurse examiner (SANE):
  • Individuals 13 years old and over visit:
    • Hamilton General Hospital
      237 Barton St East
      Hamilton, ON L8L 2X2
  • Individuals 12 years and under visit:
    • McMaster Children’s Hospital
      1200 Main St West
      Hamilton, ON L8N 3Z5

A resource that connects people to available Sexual Health Centres around the Niagara region. Sexual Health Centres in Niagara may provide STI testing and treatment, birth control, pregnancy testing, morning after pill, unplanned pregnancy options and counselling, free condoms and a men’s clinic. All services are free and confidential. You do not need a health card to access these services.

• Website 

A resource that connects people to available Sexual Health Centres around the Hamilton Region. Sexual Health Clinics in the Hamilton Region offer information on safer sex practices, low-cost birth control (based on eligibility), low-cost Emergency Contraceptive Pill, free pregnancy testing, free STI testing and treatment, free condoms free hepatitis A and B vaccines for persons at risk, and free needle exchange and harm reduction supplies.

• Website

A service that connects victims and survivors if Sexual Violence with Sexual Assault Centres in any region across Ontario. This resource also offers free information and resources about Sexual Violence and Consent.

• Website
• Fill out their Contact Us form for inquiries

Quest is a primary health care clinic that provides services to individuals experiencing social, economic and cultural barriers. They place emphasis on caring for: individuals without a healthcare provider who are also experiencing mental health, addictions or concurrent disorders, street-involved populations (homeless, under-housed, sex trade workers), isolated seniors, sexually and gender diverse populations (LGBTQ+), at-risk children, youth and families, individuals who frequent the Emergency Department for care/opioid-dependent (USAT), Migrant Agricultural Workers (MAWP).

• Call: 905-688-2558
• Address: 145 Queenston Street, St. Catharines, ON, L2R 2Z9
• Website

Gillian’s Place in St. Catharines offers support for women and children who have experienced abuse. They run a shelter for women with and without children, they provide free individual and group counselling, and a 24/7 support and information line.

• 24/7 support line: 905-684-8331
• Pour le support en Français: 1-877-336-2433
• Website

Women’s Place of South Niagara offers support and services for women and children around the entire Niagara Region. This resource provides free shelters, counselling, education and advocacy. They also have 24/7 confidential call and text support lines.

• For 24/7 support in Welland, Port Colborne, Wainfleet, Pelham and surrounding areas:
  • Call or text: 905-788-0113
  • Email: ARUWelland@wpsn.ca
• For 24/7 support in Niagara Falls, Fort Erie and surrounding areas:
  • Call or text: 905-356-5800
  • Email: ARUNova@wpsn.ca
• Website

YWCA St. Catharines and Niagara both offer emergency homeless shelters for women and children. They run 365 days a year, 24/7. If you need support:

• Niagara Falls
  • Call: 905-988-3528 x4025
  • Address: 6135 Culp St., Niagara Falls, Ontario, L2G 2B6
• St. Catharines
  • Call: 905-988-3528 and dial 0
  • Address: 183 King St., St. Catharines, Ontario, L2R 3J5
• Website

YWCA Niagara also offers a 365 day/year, 24/7 emergency men’s shelter for men and children. If you need support:

• Call: 289-686-4466
• Website

Abbey House provides safe transitional living for Indigenous women and children in Niagara. They also provide many resources for Indigenous women and children, such as cultural teachings, cultural sensitivity, talking circles, crisis intervention, peer counseling, and much more.

• Phone number: 905-684-9736
• Email: abbeyhousepd@nrnc.ca
• Website

Offers 24/7 crisis lines for the Niagara Region. If you or someone you know is in crisis, you can call these hotlines for help, or just someone to talk to.

• St. Catharines/Niagara Falls/Area: 905 688 3711
• Port Colborne/Wainfleet/Area: 905 734 1212
• Fort Erie/Area: 905 382 0689
• Grimsby/West Lincoln/Area: 905 563 6674 
• Website

Niagara and Hamilton Police mental health support and mobile response team. 

• Niagara 24-hr: 1 866 550 5205 (Press 1)
• Website (Niagara)
• Hamilton 24-hr: 905 972 8338 
• Website (Hamilton)

Short-term counselling, urgent support services, Safe Beds, residential services. 

• For immediate Mental Health support: 1-866-550-5205 (24/7 line)
• General inquiries: 905-641-5222
• Website

A service providing mental health counselling, skills training, referrals, advocacy, primary health care clinics. 

• Crisis Line, COAST Hamilton (Police services): 905-972-8338
• Website

The general website for the Canadian Mental Health Association. This association has hundreds of branches all over Canada to help you seek the Mental Health Support you need. Visit this website to find a branch and services near you.

• Website

A confidential, non-judgemental, and informed peer support for Ontario LGBTTQQ2SI youth. 

• Services are open Sunday to Friday – 4:00pm to 9:30pm
• Hotline: 1-800-268-9688
• Text: 647-694-4275
• Chat online: www.youthline.ca
• Email: askus@youthline.ca
• Website

A hotline that is a peer support service run by trans people, for trans and questioning callers. For individuals in crisis, or just for someone to talk to about anything.

• Canada: 877-330-6366
• US: 877-565-8860
• Email: contact@translifeline.org
• Website

Quest is a primary health care clinic that provides services to individuals experiencing social, economic and cultural barriers. They place emphasis on caring for: individuals without a healthcare provider who are also experiencing mental health, addictions or concurrent disorders, street-involved populations (homeless, under-housed, sex trade workers), isolated seniors, sexually and gender diverse populations (LGBTQ+), at-risk children, youth and families, individuals who frequent the Emergency Department for care/opioid-dependent (USAT), Migrant Agricultural Workers (MAWP).

• Call: 905-688-2558
• Address: 145 Queenston Street, St. Catharines, ON, L2R 2Z9
• Website

Additional LGBTQ+ Niagara Community Resources

Culturally grounded, fully confidential helpline for Indigenous women available in 14 languages across Ontario.

• Toll-free, 24/7 Help Line: 1-855-554-HEAL (4325)
• Live Online Chat: Website

Offers immediate help to all Indigenous people across Canada. Counseling available in Cree, Ojibway, and Inuktitut. 

• Toll-free, 24/7 Help Line: 1-855-242-3310
• Chat online: Website

Abbey House provides safe transitional living for Indigenous women and children in Niagara. They also provide many resources for Indigenous women and children, such as cultural teachings, cultural sensitivity, talking circles, crisis intervention, peer counseling, and much more.

• Phone number: 905-684-9736
• Email: abbeyhousepd@nrnc.ca
• Website

The Native Women’s Centre provides safe, emergency shelter for all women regardless of age, ancestry, culture, place of origin or sexual orientation with or without children who are experiencing crisis in their lives due to family violence, homelessness, or conflict with the law.

• 24/7 crisis line: 1-888-308-6559
• General phone line: 905-664-1114
• Website

Free, confidential helpline providing professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario. 

• 24/7 phone line: 1-866-925-5454
• 24/7 text line: Text GOOD2TALKON to 686868
• Website

A provincial telephone helpline for Francophone women dealing with violence. 

Une line de soutien francophone pour ceux et celles touchés par la violence fait aux femmes dans la province de l’Ontario. 

• Phone/Téléphone (24/7): 1-877-FEM-AIDE (336-2433)
• Contact form/Formulaire de contact: http://femaide.ca/nous-joindre/
• Website/Site de web

Supporting individuals who have experienced abuse in intimate adult relationships. Individual & group counselling. Available in: St. Catharines, West Lincoln, Niagara Falls, Welland, Fort Erie, and Port Colborne. 

• Intake: 905 684 1223 x1
• Website