Employee & Family Assistance Program

The University’s carrier, LifeWorks (formerly Shepell-fgi), is an accredited organization which provides Employee and Family Assistance Program (EFAP) services to those eligible employees and their eligible dependents. LifeWorks is a leading EFAP service provider and offers a wide range of confidential and voluntary support services to assist in resolution of everyday challenges, complex issues, and everything in-between. The service is available at no cost to you, 24 hours a day, 7 days a week by calling 1-844-880-9137.

EFAP services are part of the benefit package for eligible employees in the following employee groups:

  • Administrative, Professional and Exempt
  • CUPE 1295
  • CUPE 4207, Unit 2
  • CUPE 4207, Unit 3
  • Senior Administrative Council

To gain access to supports and resources on the enhanced EFAP platform or to download the EFAP app, click here.