We hope you have enjoyed your stay in residence this year. Please note the following information about leaving residence at the end of the term. View the notifications that students have received (will receive) about the end of term.

Moving out of residence

When do I have to leave?

The Residence Agreement stipulates that students must vacate their rooms and leave residence by noon on the day following their last exam in April or by noon on April 23, 2026, whichever comes first. This policy exists to ensure that residence remains an environment conducive to academic success during the examination period. Please note if a student has not moved out by their designated date and time, it will be considered a violation of the Residence Agreement. The student will receive a $100-charge and will be required to leave residence immediately.

Extended stay policy

Any student wishing to be considered for an exception to the conditions outlined in the Residence Agreement must submit an Extended Stay request online by 11:59 p.m. Wednesday, April 8, 2026. Students who do not submit a request by April 8 may still do so up to April 15 but they will be subject to a $50 administrative late fee with no guarantee the request will be granted.

Go to your Housing Services Hub to complete the request for an extended stay. Be sure to select the academic term that applies to you (e.g. 2025-2026 Residence Academic Year, 2026 Residence Winter).  Documentation is required to support requests for extended stays beyond noon the day after a student’s last exam and a per diem charge for each night beyond the original departure date may be assessed. Please read the policy and attach any required documentation to the online request form.

Who is allowed to stay?

A student may be granted permission for an extended stay beyond noon the day after their last exam only under extraordinary circumstances. Some examples of requests that may be considered are below. Please note that conditions may apply.  Please note that a student’s prior behaviour in residence will also be considered when evaluating extended stay requests.

• Academic requirements that are not listed in the exam timetable, such as take-home exams/assignments. Requests must have supporting documentation uploaded (i.e. letter from professor, Brightspace screenshot, copy of course syllabus etc…) confirming that you have an academic commitment that requires you to stay beyond your scheduled time in residence.
• International/Interprovincial travel with an accompanying ticket. Proof of travel must be uploaded with request (i.e. ticket confirmation) . Please note that extensions may not be given for multiple days regardless of flight schedules, so make your travel plans accordingly.
• Bridging between on-campus housing contracts (Winter Term to Spring Term)– This is only available to students with a completed Spring Summer Housing application.  You will need to complete an extended stay request if you are scheduled to depart before April 23, 2026 at your contract end.  A charge of $21/night for each night beyond the residence closure on April 23, 2026 will be applied to your student account. Additionally, you will also need to submit an Early Arrival Request from April 23 to May 1, 2026.  To learn more about the early arrival request visit the Spring/Summer Housing website for students bridging their accommodation.

Who would not be allowed to stay?

Here are some examples of requests we are unable to accommodate:

• The person I am getting a ride with isn’t finished their exams until after my scheduled move-out date.
• The person picking me up can’t get that day off work.
• I’m scheduled to work at my job (on-campus and/or in the local area) after my scheduled move-out date.
• My off campus lease doesn’t start until after my move-out date.

Visit our extended stay in residence page for more details including step by step instructions on submitting your request on the Housing Services Hub.

Check-out procedure

1. Students will receive an email in early March, to their Brock email account informing them of the date we have on record as their last exam.
2. Students must move out no later than 12 noon on the day after their last exam.  Please note – student cards will no longer provide access as of this time unless an extended stay has been approved.
3. You must check out at your designated Housing Service Desk.You are not considered to be moved out until you formally sign your move out paperwork and return any keys you were issued at move in [If you were not issued residence keys, you must still visit your Service Desk to complete the move out paperwork and avoid late fees].

• • Failing to check out and return issued keys (if applicable) before your scheduled move-out date/time will result in removal of access. Where physical keys are involved, a lock change will be initiated immediately at your expense. Do not leave keys in your room.

4. Students have the option to move out in one of two ways, see below for details and choose which best applies. You can contact your Service Desk in advance to discuss options.

• • • North Service Desk – DeCew, Vallee – x3706
    • East Service Desk – Earp, Residence 8, Quarry View – x3220
    • South Service Desk  – Lowenberger and Village – x4311

OPTION A: Express Check-out

This is an expedited check out (most common)

• Students will lock their room/unit and check-out at their Service Desk, complete an express check out form, hand in any keys that were issued and sign out of residence
• Unit / rooms will be inspected by Housing Facilities staff prior to anyone else entering the residence. For departures prior to April 16^th, Housing Facilities staff will complete inspections within 72 hours.
• In addition to bedroom, all common areas should be cleaned to an acceptable standard prior to inspection.
• You are held accountable for damage/cleanliness charges assessed to your own individual room as well as any shared space, common areas regardless of whether you are the first or last person to move out.
  • In townhouses, this means any area that is shared and accessible to all unit mates.
  • In traditional/semi-suite, this means a shared washroom and/or a double room.

OPTION B: Inspection Check-out

For students wishing to have their room/common area inspected prior to departing, please reach out to your Service Desk for more details if this option is recommended for your situation.

• After receiving your email confirmation from residence confirming your move out date and time, contact your Service Desk.
• Appointments must be made at least 72 hours in advance of your scheduled departure date/time. If you miss the 72 hour window you must complete Option A- Express Check Out.
• All personal belongings/garbage must be removed from the room/unit prior to the check-out appointment. If belongings remain in your residence, your check-out appointment will be cancelled and you must complete an express check-out.
• After the inspection is completed, all doors will be secured and you will no longer have access to the space and you will go directly to your Service Desk to complete your check out.

Room/Unit inspections and damage assessment

Once all residents have departed, Housing Services Facilities staff will conduct an inspection in every room/unit to assess the state of cleanliness and inspect for damages. No one other than Housing Facilities staff will enter the room/unit until after the inspection has been completed. Room conditions will be compared to your Move-In Inventory and Condition Report you received upon move-in. Damages will be assessed accordingly if required. Each student is responsible for their individual bedroom.  If no specific individual(s) are determined responsible for unit and/or common area damage, loss of furnishings, and cleaning charges then, students are jointly responsible regardless of move-out order. Before the end of June, you will be notified of any charges that will be billed to your student account. A notification will be sent to your Brock email account, it is each students responsibility to check their email to see if they have been notified of pending charges and all associated deadlines.

What do I need to do in my room/unit before I move out?

Avoid charges by leaving your unit/room in a clean and acceptable state. Personal belongings left behind will be considered abandoned and removal costs will be charged as indicated below.  Housing Services is not responsible for abandoned items. Please ensure you do the following:

• Remove posters and adornments, including tape, sticky tac, any adhesives and residue from all surfaces (i.e. walls, ceilings, windows, furniture, doors).  Note – if damage has been done to the wall or additional cleaning is required to remove adhesive/adornments, additional charges will apply.
• Remove garbage/recycling and non-Brock items.
• Place furniture back in its original location. See back of Move-in Room Inventory and Condition Report for diagram and/or check the Residence website under Buildings and Amenities for each building.
• Put beds back to their original state:
  • In Quarry View the adjustable beds must be set back to within the black lines in the centre position of the foot/headboard.
  • In Village double rooms beds must be re-bunked at a height between two black lines (in courts 7-12) and set back to bed over desk at the line (in courts 1-6). All safety railings must be attached to the top bunk.
  • In Vallee the bed platform must be put back to the lowest level.
  • In Earp and Lowenberger there are two black lines on the foot board. Place the bed spring between these lines in the centre position of the foot/headboard.
  • In DeCew and Residence 8, the platform should be placed at a rung high enough to allow the dressers to fit underneath without touching the platform.
• Clear cupboards, drawers, cabinets and countertops, and wipe all surfaces clean.
• Vacuum carpeted surfaces and wash hard floor surfaces.
• In washrooms:
  • Scrub the sink, toilet, and tub/shower clean off soap residue, hair and buildup.
  • Clear cupboards, vanities, and counter tops, and wipe all surfaces clean, including the mirror.
• In kitchens:
  • Remove items and clean the fridge both inside and out. Do not leave any food/drinks behind.
  • Clean stove top, including the element rings and burner plates, and inside oven using oven cleaner, including the racks and oven bottom.
  • Clear cupboards, drawers, and countertops, and wipe all surfaces clean.

Replacement of any original inventory item with non-Brock property is not allowed. Charges will apply to replace with Brock item.

Attempts to paint or repair drywall anywhere in your room/unit is not allowed. Charges will apply to properly repair any attempts made.

Cleanliness Charges

If applicable, below is a list of cleaning charges. Custodial staff time is charged for a minimum of 15 minutes ($7.64), otherwise at an hourly rate ($30.56).

• Removal of garbage and/or recycling
• Washing  of blue/grey recycle bins, kitchen/washroom garbage cans, bedroom blue recycle bins and bedroom garbage cans
• Removal of posters, adornments, residue from all surfaces (walls, ceilings, windows, doors, furniture, etc.)
• Removal of graffiti on surfaces (doors, walls, windows, appliances, etc.)
• Removal of non-Brock items/furnishings left behind
• Placing furniture back to its original location
• Cleaning oven and/or stove top [minimum charge 1 hour]
• Cleaning fridge/freezer
• Cleaning bathtub/shower [minimum charge 1 hour]
• Washing shower curtain that is excessively dirty
• Cleaning toilet/sink
• Cleaning dirty cupboards, drawers, counters and/or furniture tops
• Cleaning wall spills, splatter
• Cleaning/mopping/vacuuming floor
• Washing bedroom closet curtain/window shades/blinds that are excessively dirty

Common Damage Charges/Replacement Costs

• Replace missing sink or bathtub drain plugs: $8
• Replace missing/damaged shower curtain: $20
• Replace missing bathroom plunger: $15
• Replace missing/damaged entrance floor mat: $65
• Replace missing/damaged entry door viewer: $75
• Replace missing/damaged shovel: $20
• Replace missing/damaged central vac attachments/hose (Village only): $15-$50
• Replace missing/damaged kitchen appliance (Fridge/Stove): minimum $850
• Replace missing/damaged kettle: $30
• Replace missing/damaged microwave: minimum $150
• Replace missing/damaged TV: minimum $300
• Replace missing/damaged kitchen waste can: $110
• Replace missing bedroom/bathroom waste can: $30
• Replace common area blue and/or grey recycling bins: $15
• Replace missing bedroom recycling blue bin: $10
• Replace missing zippered mattress protector: $30
• Replace missing/damaged wireless access point: $700
• Replace lost or damaged residence phone: $100
• Replace missing/damaged window screen: $50 – $150
• Replace bedroom dresser: $450
• Replace bedroom bookshelf unit: $310
• Replace broken bedroom mirror: $105
• Replace missing or damaged mattress: $130
• Placing bed(s) back to proper level or re-bunking: $25-$50
• Replace bedroom chair: $185
• Replace bedroom closet curtain: $45
• Replace kitchen chair: $175
• Replace common area end table: $200,  coffee table; $250
• Replace living room chair: $550
• Replace living room sofa: $600 – $1100
• Replace missing ceiling light fixture covers: $15 – $30
• Steam cleaning a bedroom carpet: $50
• Steam cleaning an entire townhouse unit: $150
• Deodorizing and neutralizing odours in bedrooms (i.e. cigarette/cannabis/vape smoke): minimum of $100-$300
• Deodorizing and neutralizing odours in an entire townhouse unit (i.e. cigarette/cannabis/vape smoke): minimum of $450-$2,500
• Tampering with safety equipment (fire extinguisher, automatic door closer, exit signs, fire hoses, smoke detectors, heat detectors, carbon monoxide detectors, etc.): $75 tampering fire, plus the cost of repair/replacement/clean-up
• Repair holes in wall /damaged drywall/painting: $150 and up
• Discharge/missing fire extinguisher: $150 (includes service fee and tampering fine)
• Replace/repair damaged interior doors: minimum of $290
• Do not attempt to paint or repair drywall anywhere in your unit. As per the Residence Community Standards, if you do, it will be redone by professionals and you will be billed accordingly.

There are also some uncommon repairs and/or replacements that may occur.  These would be billed at time and material costs so no estimated pricing can be provided.

Residence Key/Lock Change Charges

• Lost townhouse/Suite front door key – lock change required: Village: $250; Quarry View two-bedroom: $185; Quarry View/Gateway three-bedroom: $205; Quarry View/Gateway four-bedroom: $230.
• Lost townhouse/Suite bedroom key: $35
• Lost traditional/semi-suite residence bedroom key (including override keys) – lock change required: Single room: $150; Double Room: $185.
• Lost residence temporary access card: $35
• Lost laundry card: $5
• Lost mailbox/drawer keys: $10
• Failure to move out by designated move-out date and time: $100 (per day).

Once you have vacated the unit, the Housing Facilities staff will assess for damage, missing inventory items and/or cleanliness charges. Residence Life Staff, Service Desk staff, trades staff, custodial staff, etc.,  do not have the authority to make assessments. Therefore, an appeal will not be approved on the basis of speaking to one of these individuals.  

Before checking out, please ensure that:

• You’ve cleaned and tidied so that you don’t receive any charges as indicated above.
• Please set your thermostat according your specific building check-out checklist.
• All windows in your room/unit are closed and locked.
• Your window shade/blinds are closed.
• You’ve removed all personal belongings/garbage/recycling.
• All lights are turned off.
• All doors are closed and locked.

Non-perishable food items, clothing donations and electronic recycling

Should you wish to donate any unopened non-perishable food items, clothes and/or functional printers/small appliances. Unfortunately household items cannot be donated. As we approach the end of term, Housing Services will send a list of instructions by email. 

Exam quiet hours

Quiet hours are:

Sunday to Thursday, 11 pm to 8 am
Friday and Saturday 1 am to 8 am
Extended quiet hours are implemented during the December and April exam period. Starting on the last day of classes and continuing through until the end of exams, quiet hours are extended to 22 hours daily with only two hours for less quiet activities – Sunday through Friday 7 – 9 pm and Saturday 9 – 11 pm. During these two hours, noise should not be excessive. Restrictions and reminders are posted in each residence.

Please note: “Respect Hours” are in effect 24 hours a day, 7 days a week.

Overnight guest policy during the exam period

To ensure an environment conducive to exam preparation, a special guest policy applies once exam quiet hours have started.  Only a maximum of two Brock students will be permitted as guests per resident and only for the purposes of studying. No guests will be allowed after 11pm.

Residence Community Standards [RCS]

Any violations of the residence community standards can impact a student’s status for returning to residence the next year. For students not returning to residence, end-of-year violations are referred to the University Disciplinary Board, whose sanctions can impact a student’s overall status at Brock.

Residence Dining Hall hours

See the hours of operations for Dining Services during exams.

For additional information see the Dining Services website.

Mail service/Packages

Please ensure that all packages will be received prior to April 15th.  Housing Services will return all package to the sender after this date. Please update your mailing address which may include friends, subscriptions, bills, etc. prior to April 15th. Housing Services does not assume responsibility for packages delivered outside of this deadline.

Returning to residence

If you wish to return to residence for the next academic year, you can apply now. Immediately after submitting your application, you will receive a confirmation email.

Options for parking during residence move-out:

All packed and ready to load belongings (15 minutes maximum)

• You can load your vehicle near residence buildings, but you must be parked in a marked loading/unloading space with your four‐way lights on. If possible, have someone remain with the vehicle while loading your belongings.
• You may park in an accessible parking space if you display your MTO accessible placard. Accessible parking spaces are strictly monitored and enforced under municipal bylaw. Ensure your four-way flashers are on while loading your vehicle.
• Do not park in fire routes. Fire routes are strictly monitored and enforced under municipal bylaw. Tickets issued for fire route violations are not eligible for appeal.
• Vehicles parked in fire routes will be at risk of being towed off campus at your expense.
• Do not park in marked and/or reserved spaces.
• If you follow the tips above and are out within 15 minutes, there is no charge.

Short-term parking

• For short‐term parking during the day only, use one of the visitor parking lots. Paid Parking – Parking Services (brocku.ca)
• Do not use the loading/unloading spots near the residences unless you are all packed and ready to go. These spaces are available for use by those who are ready to leave and are for 15 minutes unless otherwise posted.

OVERNIGHT parking

• Overnight parking is permitted with a residence permit or for single night purchase[by current residence students] via the parking online self-serve portal. This must be purchased and used only by the residence student, no guests are allowed in residence during exams.  This is only useful if a residence student is moving themselves home.

Village residents

• If you live in Village Residence, DO NOT park in a fire route of your court driveway or in front of dumpsters.  These areas are clearly marked. Vehicles parked in fire routes will be subject to towing at the owner’s expense and ticketing by the Brock Parking Services and City of St. Catharines.
• You can use the unloading/loading spots just off the roadway at each court as long as you will be 15 minutes or less.
• Always have four-way lights on when in unloading spots and/or have someone stay with the vehicle. These spaces are available for use by those who are ready to leave and are for 15 minutes unless otherwise posted.