NextGen Municipal Leadership Certificate

Gain the expertise you need to become a better leader in your organization. The content for this specialized program was developed in partnership with municipal CAOs and HR.

Date: Monday October 21, Tuesday December 10, 2019
Location: Goodman School of Business, Brock University
Investment: $2,850 + HST. Complementary parking, refreshments and learner’s binder are provided.

COndensed Overview

Maximizing Relationships & Building Employee Morale

  • Develop an understanding of your strengths, weaknesses, and temperament style.
  • Motivate and encourage your team to perform at consistently high levels (i.e., goal setting, shared achievements, milestones, etc.)

Municipal Strategic Planning Process

  • Revitalize the mission, vision, and goals of your organization or division
  • Learn steps in how to execute proposed goals

Staff and Council Relations

  • Develop an understanding of the relationships present in a municipal environment, and the importance these relationships hold.
  • Understand your role within the municipality as well as conflict prevention between colleagues

HR for Non-HR Managers

  • Learn about the key requirements of effective HR
  • Build awareness of the prohibited grounds of discrimination in the workplace

Managing in a Unionized Environment

  • Understand the challenges in managing in a long term union environment
  • Learn about collective agreement clauses that provoke disputes

Leading Change in a municipal setting

  • Understand many of the reasons that change initiatives fail leadership
  • Understand why some people resist change
  • Understand multiple models of effective change management, including their implications for a successful change initiative

Introduction to Project Management

  • Understand project management in an overall sense
  • Learn about scheduling, controlling, and uncertainty in projects

HOW to develop and use kpis

  • Learn how to develop, implement, and measure meaningful KPIs and performance measures to create a KPI culture
  • Use KPIs as navigational tools to enhance your business strategies and set priorities to achieve goals

Budgeting and Financial Management

  • Understand the broad aspects of financial management in a municipal environment
  • Learn about the complexity of municipal finance
  • Understand cost behaviours and break-even point analysis

Leadership Challenges

  • Identify individual leadership priorities and develop action plans with a focus on sustainability
  • Identify the role of planning in achieving team productivity improvement

Coaching for performance

  • Expand the ability to use different coaching styles depending on situations, particularly when performance problems are identified
  • Develop a series of questions to uncover the root cause of performance issues

Bringing it all together

  • Program review and topic alignment
  • Planning the next steps for your personal plan and how to commit to it


Gain leadership insights from award-winning professors and industry experts who consistently receive over 90% satisfaction rates. Please find a sample list of our instructors below:

Barry Wright

  • Professor, Goodman School of Business

Rashmi Biswas

  • Professional Business Consultant, Lake & Associates

Mike Galloway

  • CAO, Town of Caledon

Frank Fabiano

  • Former CAO, Town of Thorold

Pauline Dawson

  • Career & Personality Dimensions Specialist

Robert Heil

  • Former CAO, City of Port Colborne


Program Schedule

All of the following classes are held from 9 a.m. – 5 p.m

Monday October 21, 2019
Tuesday October 22, 2019
Monday October 28, 2019
Monday November 4, 2019
Monday November 11, 2019
Monday November 18, 2019
Monday November 25, 2019
Monday December 2, 2019
Monday December 9, 2019
Tuesday December 10, 2019


“These courses are geared towards understanding the bigger picture. When I was in charge of one unit, that was my world, but now I need to look at everything and how it fits together. These courses opened my eyes to see that bigger picture and to understand how to be a better leader.”

– Darrin Forbes, Niagara Regional Police Service Inspector

“The NextGen program is delivered by experienced and progressive municipal leaders and provides the tools and understanding to perform in the evolving public sector. Delivered in a fun and practical environment this program was motivating and energizing.”

– Adam Eckhart, Welland Deputy Fire Chief

Registration now open!

Continuing Professional DEVELOPMENT

Program seminars could count towards Continuing Professional Development (CPD) hours Contact us for more details

For registration, assistance with funding approval or more details, contact Goodman Group directly at: 905 688 5550 x 6264 or