At Brock, you are surrounded by people who care — we care about you and we are always here for you. We provide numerous resources to help with your academic, wellness, safety and financial concerns. With BrockU 4U, you can get the most out of your Brock experience.
Or find help with...
These are the services available to you if you are experiencing academic concerns.
The Graduate Students’ Association (GSA) represents the interests of all graduate students at Brock University. There is a multitude of services that the GSA can assist with including:
- Graduate Student Health & Dental Plan
- Graduate Student Services
- Professional Development
The GSA works closely with the Department of Graduate Studies to ensure the best experience for all graduate students.
The Student Success Centre (SSC) knows that the path to success is different for everyone, and we’re here to help you find the way that works best for you. This centre is home to:
- Aboriginal Student Services
- Academic Advising
- A-Z Learning Services
All of these services are provided for you to make the most of the Brock experience, while being successful throughout the process of your university career.
Student Success Centre, Thistle Complex 124B (TH124B), x4225
If you're a student who has transferred to Brock from another post-secondary institution, you're invited to join the Transfer Connect group.
Launched in September 2017, Transfer Connect is a means for ALL of Brock's transfer students to come together and share resources, stories and laughter. Established largely as a social group, the members drive the activities and events to suit their needs. We meet weekly for two hours to play games, blow off steam, chat about courses and assignments, and eat snacks!
Join Transfer Connect on Experience BU and get connected: socialize, network, trouble-shoot challenges, get involved and have access to extra resources and events.
A-Z Learning Services provides free academic support for all students to help them reach their full potential in university and beyond. These services include tutoring, workshops and drop-in services.
Contact Information: 905-688-5550 x5774
Our Academic Advisers will help you to understand the academic structure at Brock and to realize the variety of options available to you. For program specific questions see your program specific advisor.
Contact Information: 905-688-5550 x5463
Come experience our helpful staff, a comfortable café and spaces for both individual and group study. The library is located in the middle of campus on floors 2, and 5-10 of the Schmon Tower. Many opportunities are present in the Matheson Learning Commons (Floor 2), in the Makerspace (Floor 2), in the Archives and Special Collections (Floor 10) and the Map, Data and GIS Library (Mackenzie Chown C-306).
Drops and Withdrawals
Students can drop courses on their my.brocku.ca portal before September 19th. After September 19th students must submit a Course Add/Withdrawal form to Brock Central to ensure that the withdraw is processed properly.
How can it affects my finances?
All course withdrawals after September 19 will experience Financial Penalty.
How can it affect my transcript?
If students withdraw from a course before the academic penalty date of November 7th, no associated course marks will show up on the student's academic transcript.
How can I switch my program?
To change programs, students must meet with an academic advisor for the program they wish to switch into.
We investigate all crimes and disturbances; enforces statutes; and provides assistance to the victims of crime. We will keep you safe.
If you or anyone you know needs support dealing with sexual violence, this service is here to help. It is free, confidential and offers an anonymous 24-hour support through text at 289-990-7233 (SAFE). The centre also runs education campaigns aimed at preventing violence.
We are a resource for all Brock community members to provide information, education, assistance, and advice issues related to human rights harassment and discrimination. Human Rights and Equity works with many other departments and services on campus to prevent harassment and discrimination from occurring and to quickly address incidents as they arise.
Human Rights and Equity, Decew Residence (DEC), x4387
The role of Campus Security is to enhance the quality of life on campus, including the downtown campus by working co-operatively with the community. Campus security officers are available 24/7, 365 days a year, in case of emergencies or to simply escort you across campus if you sense any discomfort.
Contact Information: Kenmore Centre, 905-688-5550 x4300
These services will assist you in managing your finances and dealing with any financial concerns you may encounter.
The meal plans provided by Dining Services provides students with a variety of dining options to enjoy. Meal plans work on a "declining debit" system on your brock card and are non-taxable dollars in the year of purchase. If you are running low on funds at any time throughout the year, meal plans can be upgraded at any point during the year by submitting a form from the Brock card website. Any unused meal plan dollars carry over into a taxable plan (Dining Service Dollars) the next academic year.
Contact Information: Brock Card, Sean O'Sullivan Theatre, 905-688-5550 ext. 4770,
Flex dollars are flexible, worry-free alternative to carrying cash on your Brock Card. Flex dollars can be spent at any of the on-campus eateries, including Tim Hortons along with other locations on and off campus. Flex dollars can be reloaded at anytime online on the Brock card website or at the Brock Card office.
NOTE: Flex dollars are taxable throughout the duration of your time at Brock
Learn more about Flex Dollars
Assists students with schedule challenges, registration issues, questions about your student financial account, OSAP support and important dates regarding academic terms. Students can reserve their place in a virtual line-our online check-in system replaces physical line ups with mobile queues. Roam freely while you wait, wherever you want, however you want! We'll send you text updates as your turn approaches. Text "Brock University" to 289-301-4243 to reserve your place in our virtual queue.
Visit the Brock Card office located in the lobby of the Sean O'Sullivan Theatre in Thistle Hallway. Students should visit the office if they lose their Brock card and need to replace it, or if they would like to add flex dollars on their card in person as opposed to online. (https://card.brocku.ca/OneWeb/Account/LogOn).
Contact Information: 905-688-5550 x4770, email@example.com
A variety of wellness services are available to help you overcome any health- and mental health-related issues.
The main goal in managing situations involving students-at-risk due to academic, personal, mental well being or social challenges is to connect the students with the appropriate service that will address each unique situation. It is the goal of the university to balance the needs of the student with the needs of the community in order to maintain a safe atmosphere on campus. Many resources are available to achieve this goal.
A case team approach is utilized to support students-at-risk in order to facilitate information transfer and to provide a coordinated university response to these situations. The Students-at-Risk Case Team meets regularly and on an as-needed basis to discuss any pertinent issues regarding at-risk behaviour. Please see the Students-at-Risk Protocol as well as review the contents within the Orange Folder located at:
The Student Justice Centre (SJC) is an education, advocacy, and equity hub rooted in social justice outreach and support work. The SJC also provides a Drop-In Centre that offers confidential and non-judgmental support, advocacy, and referrals to students.
Student Justice Centre, Thistle Complex 252A (TH252A), x6330
The Student Wellness and Accessibility Centre (SWAC) promotes accessibility, fosters resilience, health and well-being by creating inclusive, supportive and collaborative environments. We support Brock students through 3 service areas:
- Student Accessibility Services
- Personal Counselling Services
- Student Health Services
Contact can be made by looking through the three service areas and selecting which service best suites your needs.
Brock offers free and confidential counselling services, through Morneau Shepell, to address concerns such as mental health or other emotional, social and personal difficulties. You can book appointments or receive immediate telephone support 24/7 by calling 1-833-BROCK33 (1-833-276-2533). If outside of North America call 001-416-382-3257. Brock personal counselling is located in ST400.
This new 12 week program is designed to help students that are feeling overwhelmed develop strategies for coping with stress, studying habits and maintaining a healthy life balance.
Welcome to students from all walks of life. Drop by and enjoy our hospitality, a one-on-one chat, or one of the many events we have for both religious and secular students.
Faith and Life Centre, DeCew Residence (DEC), x3134 or x3977
The Brock University Students’ Union believes that every undergraduate student should have a minimum level of health and dental coverage while studying at Brock. Our plans are comprehensive and can be combined with parent/guardian/spouse coverage. Students with their own coverage of equal or better value may opt out of either portion of the plan (health or dental), or both parts of the plan. This process is done online between September 1st and September 30th.
Contact Information: Brock University Students Union (BUSU), firstname.lastname@example.org,
Brock students have access to athletic and recreation facilities on campus including:
- The Zone Fitness Centre
- Swim laps at the Eleanor Misener Aquatic Centre
- Run or walk laps at the indoor track
- Alumni Turf Field and Intramural Fields
- Play basketball or badminton in any of the 3 Gymnasia
- ExpressFit Classes
- And More!
Brock Sports also encompasses recreation services, which provides you with a variety of opportunities to participate in Intramurals and other exciting events.
Brock Sports, Walker Complex Welcome Desk (WC), x4060
The Student Justice Centre Food Bank is aimed at addressing issues of food insecurity among Brock students. If needed, we can provide you with access to non-perishable food items.
Student Health Services provides confidential primary health care (appointments and walk-in clinics) , prevention programs, wellness education and strategic medical and academic partnerships to promote optimal health and university success.
Contact Information: Harrison Hall, 905-688-5550 x3243, brocku.ca/health-services/
Enrich your Brock experience by staying active and engaged at Brock and in the community.
This series of programs administered by Student Life and Community Experience, will give students the basic building blocks they will need to build a successful career and life. Gain practical skills in the areas of listening and self-expression, conflict resolution and problem solving, group work and strengths-based leadership.
Brock is partnered with over 80 schools in 6 different continents to allow students to enrich their personal growth and gain valuable skills that are necessary to work in a globalized world. If students are interested in one of the life-changing international learning programs, contact Brock International Services.
Students can track experiences and build a co-curricular transcript on the Campus Wide Co-Curriculum (CWC) in one of the 10 different domains. Student Life and Community Experience will approve any experiences reported through the ExperienceBU portal. Students can request a transcript for this through their ExperienceBU portal at any time.
Brock SOCS (Society of Off-Campus Students) is a community of Brock students living off-campus. Brock SOCS is open to all students from all years of study and offers off-campus students opportunities to bridge the gap between school and home by offering monthly events and programming, group mentorship, Niagara community engagement, friendship-building, on-campus involvement, and leadership skills development. Brock SOCS gives students access to tons of awesome events, a group mentor, opportunities to make other off-campus friends, makes the first-year transition easier, and increases your involvement in the Brock and Niagara communities.
Student Life & Community Experience, x3271, email@example.com, brockocl.ca and https://brocku.campuslabs.ca/engage/organization/BrockSOCS
Brock’s co-curricular transcript, Experience Plus, provides students with an opportunity to highlight various activities on an official transcript. Experience Plus partners with ExperienceBU to document many of the campus wide co-curricular activities. Access your Experience Plus account on my.brocku.ca
Contact firstname.lastname@example.org or visit the CareerZone Resource Centre located in the Guernsey market
The Career Education team supports students in understanding their skills, connecting experiences to jobs, mapping their career goals and building their professional network. No appointment needed! Students can drop into CareerZone in Guernsey Market to ask questions about looking for work, creating resumes/cover letters, interview preparation, and more.
The CareerZone online portal provides information about job postings, career and recruiting events, workshops, resources and staff who will help you navigate your options and connect you with opportunities.
Student Life and Community Experience facilitates engagement opportunities for Brock students that encourage extra-curricular and co-curricular learning experiences and that enrich the communities at Brock, in Niagara, and beyond. We offer programs and services that support campus involvement, leadership development, community engagement, rights and responsibilities, student event and activities support, transition and first-year experience, volunteerism and service-learning, co-curricular mapping and off-campus living.
Contact Information: Mackenzie Chown A-204, 905-688-5550 x6321, email@example.com,
LIFE AT BROCK
From finding a place to stay to finding a place to eat, we’re here to help make your life at Brock as great as it can be.
There is a multitude of areas to shop that are in proximity to Brock including:
- The Pen Centre (221 Glendale Ave):
- Bus 335 or 336
- Outlet Collection at Niagara (300 Taylor Rd):
- Bus 316 to Downtown Terminal, then Niagara Transit bus 40 or 45
- Fairview Mall (285 Geneva St)
- Bus 316 to Downtown Terminal, then Niagara Transit bus 40 or 45
- Brock U Campus Store (Plaza Building)
NOTE: All Bus options leave from Brock
The closest grocery stores to campus are:
- Zehrs (221 Glendale Ave)
- Bus 336 or 335
- Sobeys (343 Glendale Ave)
- Bus 335
- Bulk Barn (210 Glendale Ave):
- Bus 336
*Check out which days student discounts are offered. Make sure to show your Student card
NOTE: All bus listings above leave from Brock
Taking in proximity to campus, these are just some of the banks available near Brock within the Niagara region:
- Scotiabank (On Campus – Thistle Hallway)
- TD Canada Trust (240 Glendale Ave): Bus 335
- Bank of Montreal (228 Glendale Ave): Bus 335
- RBC Royal Bank (344 Glendale Ave): Bus 335
- CIBC Branch (221 Glendale Ave): Bus 335 or 336
- Meridian Credit Union (210 Glendale Ave): Bus 336
NOTE: There are multiple Scotiabank ABMs located around campus.
NOTE: All Bus options leave from Brock
For free legal advice, we recommend that you connect with Niagara North Community Legal. This organization completes their entire student intake over the phone – you can talk to anyone from this organization for legal advice. Please note that in order to get free legal advice, you must mention you are a Brock student and that you have been referred by our office (Brock’s Off-Campus Living Office). While legal advice over the phone is free of charge, if you choose to pursue legal action there is an associated fee – determined by the legal aid office.
Please be advised that you should have all of the following information before calling:
- Their current email and phone number
- Their landlords full name, email and/or phone number
- The full address of the property
- A copy of their lease agreement
- If the issue has to do with the rent – receipts are always helpful
- If the issue has to do with damage(s) – pictures are always helpful
For more information please visit:
Neighbourhood Relations is a service to help students with anything and everything off-campus. Brock's Off-Campus Living Office works with students, residents and community partners to ensure that any issues related to student housing are dealt with appropriately.
If you are considering a room switch in residence, please follow the protocol presented by the residence link below.
Department of Residence, x3370, firstname.lastname@example.org,
All residences have Residence Life Staff (RLS) who are trained to be a support and resource for residence students. The RLS enforce the Residence community standards, which are the expectations for behaviour within residence.
Quiet hours in residence are based on the day of the week and the time of academic term:
“Weekdays” (Sunday-Wednesday): 11pm
“Weekends” (Thursday-Saturday): 1am
NOTE: During Fall and Winter exams, 22 hour courtesy hours come into effect.
Laundry facilities are based on which residence you are living in:
Village: The laundry room in Lowenberger Residence (1st floor)
Lowenberger: 1st floor of Lowenberger Residence
Earp: Basement of Earp Residence
DeCew: Basements of Stairwell 5 and 18 (DeCew)
Quarry View: Laundry facility found in bottom of Block 3 and Block 5 (Quarry View)
Vallee: Basement of Vallee Residence
NOTE: You will be using Flex dollars at the machines to pay for the services ($1.75/ load)
It is important that students follow the Residence Community Standards (RCS) guidelines when considering having a guest on campus. All guests must be signed in at the North or South Service Desk.
NOTE: No guests during the first week of term classes, as well as during the exam period.
If international students have any concerns regarding immigration and cultural advice, UHIP service and support, events, workshops, volunteer opportunities and more should visit the website provided:
This online tool is for students to familiarize themselves with the Brock campus. Students will then visually see where specific buildings are located on campus, and will be provided with additional information about that location.
Students can purchase food at any of the dining locations available on campus:
Guernsey Market located in the lower level of the Schmon Tower
- Monday-Friday 8:30am – 7pm
- Sat-Sun 10:30am – 7:30pm
Hungry Badger located in the Walker Complex
- Mon-Fri 7:30am – 7pm
- Sat 8am – 3pm
Lowenberger Residence Dining Hall
- Mon – Thurs 7:30am – 1am
- Fri 7:30am – 11:30pm
DeCew Residence Dining Hall
- Mon – Thurs 7:30am – 1am
- Fri 7:30am – 11:30pm
Union Station located in the lower level of the Student Alumni Center
- Refer to BUSU's website for hours of operation for the different restaurants
General Brock located in Welch Hall
- Refer to BUSU's website for hours of operation
Isaac's Bar and Grill
- Refer to BUSU's website for hours of operation
Tim Hortons located in the Schmon Tower lobby, the Thistle Complex and the Walker Complex in the Hungry Badger
- Different hours for different locations
Students have an opportunity to take a campus tour to familiarize themselves with campus by the following opportunities:
- The Brock Ambassadors are giving campus tours on Wednesday September 5th starting at 9:30 am.
- Living in residence? Ask your Residence Don to give you a tour.
- Living off-campus? We have our BrockU4U booths set up all around campus for the entire month of September.
Brock students can access transit services throughout the Niagara region during the academic term by showing their Brock Card with a U-pass sticker. This sticker can be obtained at the vendor fair durning O-Week. There is an app for smartphones called SC Transit (St. Catharines Transit) that can be downloaded for free to provide up-to-date bus times and routes via GPS tracking.
Contact Information: Brock University Student Union (BUSU), Student Alumni Centre, brockbusu.ca/services/transit/