Brock Parking Services is rolling out several changes over the coming months to enhance the customer experience.<\/p>\n
\u201cWe have been working on a number of projects and are excited to finally share them with the Brock community,” said Jen Lawson, Director, Retail and Parking Services.<\/p>\n
The most notable change will come with the implementation of Licence Plate Recognition (LPR) technology, which uses a vehicle’s licence plate as the parking permit, eliminating the need for paper permits or hangtags.<\/p>\n
LPR will be implemented with the sale of 2023-24 parking permits beginning July 11 for faculty and staff and July 25 for students.<\/p>\n
Wayfinding signage and changes to some lots will accompany LPR, making it easier to identify paid and permitted spaces. As of September, Zone 1, 2, 3 and 4 will be known as Lot 1, 2, 3 and 4<\/a>.<\/p>\n This fall will also see the launch of a new shared Parking Services and Campus Safety Services desk in the Rankin Family Pavilion. Customers will be able to visit the desk for in-person support, including the purchase of paid parking though HONK.<\/p>\n Finally, a refresh to the Parking Services website will offer updated information about parking options on campus, requests for event parking, rules and regulations and \u201chow-to videos\u201d for HONK users wanting to pay for parking or purchase monthly and flex passes.<\/p>\n These changes were informed in part by a survey conducted by Parking Services in April. More than 2,400 customers responded.<\/p>\n \u201cWith a number of initiatives underway, the results of the survey helped reinforce the opportunities we have to educate and support our customers,\u201d said Lawson.<\/p>\n