Key & Swipe Card Requests
Key Request Form - PDF / WORD
Key Transfer/Return Form - PDF / WORD
Lost/Stolen Key Report Form - PDF / WORD
Request for Lock Change Form - PDF / WORD
Proxy/Swipe Card Access Request Form - PDF / WORD
What to know about Keys and Locks
- All keys are the property of Brock University and are not to be copied
- There are three types of key systems - Corbin, Medeco & Yale
- All keys have a key number embossed on the front of the key
- All keys have issue numbers embossed on the front of the key in the upper left hand corner.
When ordering your keys be aware of what they open
- Change key – all doors have individual change keys
- Sub-master - multiple doors in a specified area within a department
- Department masters – all doors within a department operated by this key
All keys have issue numbers embossed on the front of the key in the upper left hand corner. When a key leaves Facilities Management, the owner of the specified key is put in a database with the persons name, key number, location and issue number. The Key Holder signs the Key Issue Authorization Agreement and is responsible for that specific key while employed at Brock University. Therefore, no one should exchange keys with another employee without going through the proper channels of returning that key to the Administrative Assistant for proper documentation (Key Return Form).
Keying of a Department
- All rooms associated with a department are keyed to a Department Master.
- Consider rooms to key alike i.e. lounges, mailrooms, photocopy rooms.
- Labs, for security reasons, should be keyed on their own and not associated with offices. Several labs can be placed on one sub-master, for the departments use, and still have individual keys for each lab. Therefore, when you distribute a key, the individual only has access to the one lab and not any other lab or office.
- Swipe Card access or use of a Key Pad maybe taken into consideration for high use areas. (See below for further information).
- Departments sharing space ie. lounges, photocopy rooms can be keyed on their own thus keeping each department’s keying integrity intact.
Department Key Cabinets
Many departments have rooms with multiple uses and users. Key cabinets are used to store departmental keys that are distributed and returned in short periods of time. The departments themselves are responsible for the distribution and return of these keys to their key cabinets for future use. Users could be: Teacher Assistant’s, Visiting Faculty/Staff, and Students.
Key pads are recommended for high use areas where security is not an issue. Numbers on the key pad can be changed at the owners discretion. This is less expensive compared to a Swipe Card Unit, but has less security.
Key Returns Form PDF / WORD
All keys must be returned with completed Key Return Form to Campus Security or Facilities Management before it can be re-issued. No keys should be placed in inter-office mail. Exchanges should not take place outside of this Policy as the person in the Key Database will be held responsible for the key. Departments should have a supply of Key Return Forms or they can be filled out at Campus Security.
Key Transfers Form PDF / WORD
Keys may be transferred from one employee to another with the authorization of the appropriate Administrator of the individual department, (Directors, Deans, Chairs, Managers and Supervisors). Notification of transfer of keys must be made to Facilities Management by using the Key Transfer/Key Return Form for proper documentation of ownership of keys.
Broken or bent keys requiring replacement must be returned to Campus Security with completed Key Request Form. The key will be re-cut using the same issue number for identification. If the original key did not have an issue number embossed on the key an issue number will be assigned to the new key. No exceptions. Keys that break or bend within the first 30 days of issue will be re-cut at no charge. The Administrative Assistant will be contacted when the key is ready to be picked-up from Campus Security.
Lock Changes Request Form PDF / WORD
Lock changes can take place for several reasons. All requests for lock changes must be made and approved by the Chair, Director or equivalent. Costs associated with the lock changes are the responsibility of the individual department. Reasons for a lock change may be:
- Security issue if a room is broken into or an employees leaves without returning his/her key(s)
- Lost key(s), deciding whether the loss of security is acceptable, or whether all or some of the locks involved must be changed
- Departmental room/building moves
- Revised departmental requirements
WHAT TO KNOW ABOUT YOUR PROXY/SWIPE CARD
The Brock University Identification Card is the Swipe/Proxy Card. Cards can be obtained from the Brock One Card Office located in the Marketplace Courtyard.
Facilities Management is responsible for the activation and deactivation of Swipe/Proxy Cards for all exterior doors and internal building access (i.e., stairways, hallways etc.). Individual departments are responsible and control the swipe/proxy card access in their own areas. The exterior door card swipe/proxy system will be activated during the hours that the administrative and academic buildings are closed for the evening or holidays. Otherwise the doors will be opened daily as usual.
The request for swipe/proxy card access will be managed just like the key ordering system. Each Faculty, Division or Department must appoint a designated authority who will be responsible for authorizing all card swipe/proxy requests. The information can then be sent to Facilities Management electronically or interoffice mail for activation. There is no charge for the activation or de-activation of a card.
Do not punch any holes on the card itself as it will deactivate the proximity censor. There is a fee for replacing a lost card. However, if the magnetic strike is damaged the One Card Office will replace it at no charge, but the original card must be surrendered. If a card needs replacement and a new number is issued then Facilities Management must be informed so that the record can be updated or removed.
The loss of the I.D. Card must be reported immediately to the One Card Office and Facilities Management so that the record can be deactivated. Swipe/Proxy card activation forms can be found on the Facilities Management Website www.brocku.ca/facilities-management - Keys & Swipe Card Requests.
The Swipe/Proxy Card Access makes it convenient for short-term users as well. If access is required for several days, weeks, months you can add a deactivation date at the same time you register a card.
Proxy/Swipe Cards for Students
All requests for students must include a deactivation date. All students with access to labs must have a signed statement that they have completed the appropriate level of safety course(s) before access through swipe/proxy card to the buildings is granted, or keys for the individual labs are issued. These forms are to be kept within the individual departments’ files. Once this form is completed Facilities Management will understand that all appropriate documentation has been received and approved. If experiments involve hazardous materials they must have a partner in with them – working alone in such labs is prohibited. Please refer to the end of this document for information on working alone.
Proxy/Swipe Card Access for Brock University Exterior Doors
We are committed to serving the needs of the University by providing reasonable access to the University facilities and services. Faculty and staff will be given accessibility to the appropriate building cluster only, example, building that they occupy or have a reason to be in (i.e., office, lab, or classroom). If requesting access to an arbitrary building you will be asked to provide a reason for the request. Requests will then have to be authorized by the main occupants of the building. Access from one secured area to another with internal locked corridors will not be given for the convenience of walking from the parking lot. This internal access requires keys and is not subject to card swipe access.
573 Glenridge Main Entrance
Entrance from St. David’s Road
Entrance from the Parking Lot
Brock Research & Innovation Centre (CJD)
The Cairns Family Health & Bioscience Research Complex (CRN)
Proxy Card Necessary
International Centre (GLN-B)
GLN-B100 – Main Entrance
GLN-B101 – South Entrance
Mackenzie Chown Complex Blocks “D”, “E”, “J”
MC D – by Research Services
MC E – by MC E-F-H Junction Jubilee Court
MC J – by Parking Lot K
MC B Block Entrance (by the MC A Block Joint)
MC H Block Entrance (by the joint entrance by MC F-H-G)
Mackenzie Chown Complex "B" & "H" & Inniskillin Hall "IH"
Plaza Building - Main entrance by the Bookstore
ST Stairwells Level 11, 12 & 13
Contact Barb Whitland for ST Stairwell 11 for Library access.
Contact Facilities Management for ST Stairwell 12 & 13 access
Taro Hall - South entrance across from Student Centre
Theal House - Main entrance
Welch Hall - South entrance of the new addition
Please see the following websites for further information.
The Brock Card Office
Visit Facilities Management website for additional information and forms:
Telecommunications and Networking Services
Revised: September, 2013