FAQ

Recreation Services




FAQ

General 
1. Where is the Walker Complex located on campus?

2. How do I register for a swimming lesson, or one of the courses offered by Recreation Services?
3. Where can I find a varsity team's schedule of games?


Facility hours
1. What are the hours of operation of the facilities at the Walker Complex?
2. Are you open on holidays?


Parking

1. Where is the closest parking to the Walker Complex?

2. Is there any other option for frequent parking? (I'm bringing my children to swimming lessons for 8 weeks.)

Using the facilities of the Walker Complex

1. Can anyone come to use the gyms?

2. What do I do if I forget my membership card and I want to work out?
3. Can I use a locker?

Zone Fitness Centre
1. How long can I use a piece of cardio equipment?
2. Can I sign up in advance for any equipment?

3. Are spinning classes and fitness classes included in my Zone membership? How do I access those?

4. Why is my cardio machine not working?

5. What if there is a long wait to use a bench or machine?


1. When is the pool available to go swimming?

2. What is the Admittance Procedure to the pool for children?
3. What is the rule at the pool regarding swim pants, diapers, etc?

 

General
1. Where is the Walker Complex located on campus?

The Walker Complex is located at the west side of the Brock campus. Maps of the Brock campus and directions to Brock University are available at brocku.ca/blogs/campus-map/

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2. How do I register for a swimming lesson, or one of the courses offered by Recreation Services?

To register, you may visit the Welcome Desk in the Walker Complex in person, call 905-688-5550 x4060, or register online. If you are phoning to register, please have your VISA or Mastercard number and expiry date available.

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3. Where can I find a varsity team's schedule of games?
The Department of Athletics website is found at gobadgers.ca or call Shawn Whiteley at x4506 for more information.

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Facility hours
1. What are the hours of operation of the facilities at the Walker Complex?
See the Facilities & Hours page.

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2. Are you open on holidays?
The Walker Complex is generally closed on statutory holidays. However, the Walker Complex is sometimes open for reduced hours even when the rest of the university is closed. See Facilities & Hours for specific dates and times.

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Parking

1. Where is the closest parking to the Walker Complex?

Lot P is located to the west of the front entrance of the Walker Complex, and is a coin/credit card lot. The cost of parking in Lot P is $2.50 per hour.

Lot D is across the road from the front entrance of the Walker Complex, and is accessed from Isaac Brock Circle just before the Daycare Centre. Lot D is $6 per entry.

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2. Is there any other option for frequent parking?
 (I'm bringing my children to swimming lessons for 8 weeks.)
For those from the community who are registered through Recreation Services for courses, we have a special 10-punch pass available for $21. This allows you to park in Lot D, and not have to worry about paying each time. The punch passes are available at the Welcome Desk in the Walker Complex. These passes are not available to Brock students, staff or faculty.

Another option for those who have purchased a community membership to the Walker Complex facilities is to purchase a hang tag for use in Lot B. This permit may be used any day of the week throughout the year. The permit may be returned at any time of the year for a pro-rated refund of the unused portion. These permits are not available to Brock students, staff or faculty.

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Using the facilities of the Walker Complex

1. Can anyone come to use the gyms?

Admission to the Walker Complex facilities and the Zone fitness centre requires the purchase of a membership or a day pass. 10-time passes for either the pool or the full facility are also available. Memberships are available to the following groups:

a) Undergraduate students:
As of September 1, 2013 all current Brock University undergraduate students may use all of the facilites of Walker Complex including the Zone, by showing your current student ID card at the Equipment Room.  Currently enrolled students can gain access to the locker/shower rooms, sauna, squash and tennis courts, track, gymnasia (when available), studios (when available), pool, whirlpool, and The Zone. A selection of fitness activities (including fitness classes, aquafitclasses, spin classes, and more) are also included as part of the ancillary fee. The Rowing Centre is not included.

b) Current Brock University graduate students
As of Sept. 1, 2010, all current Brock University graduate students may use all the facilities of the Walker Complex including the Zone, by showing your current student ID card at the Equipment Room. Graduate students held a referendum in the spring of 2010 and voted to pay extra ancillary fees to include the Zone in their membership.

c) Staff, Faculty, Community (ages 18+)

A membership is required to use the Walker Complex and may be purchased at the Welcome Desk. Several membership options are available, and may be viewed at brocku.ca/recreation-services/memberships
Note: Full time Brock University Faculty and Staff members may pay for their membership by payroll deduction.

d) High School Students (ages 14-18)

During the summer months of May-August, high school students may purchase a facility/Zone membership by showing a current student ID at the Welcome Desk.

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2. What do I do if I forget my membership card and I want to work out?
Go to the Equipment Room to get the appropriate identifying wristband. Note: we will look up your membership twice per membership term; after that, you must pay $2 every time you forget your card. It is your responsibility to have your card with you.

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3. Can I use a locker?

Inside the changerooms and outside the Zone are pay-per-use coin lockers (50 cents). There are also day-use lockers (no locks on them) inside the changerooms that you may use while you work out. Bring your own lock or rent one at the Equipment Room for the day ($1). We have limited lockers available for rent by the term; ask at the Welcome Desk for sale dates.

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Zone Fitness Centre
1. How long can I use a piece of cardio equipment?
30 minutes.

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2. Can I sign up in advance for any equipment?

Yes, when you enter the Zone, there is a binder on the desk, where you can sign up 3 days in advance for cardio machines. Each machine is numbered, so check the machine to ensure you are on the correct one.

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3. Are spinning classes and fitness classes included in my Zone membership? How do I access those?

Yes! You may sign up in advance for spinning classes in the binder on the Zone desk to reserve your bike. Fitness classes are generally held in the fitness studio, check the schedule at brocku.ca/recreation-services/activities-and-courses. The fitness schedule will indicate which classes require advance sign-up. For those, sign up in the appropriate binder on the Welcome Desk.

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4. Why is my cardio machine not working?
If your machine has no electrical plug, energy is generated by your movement, so keep moving and then press the machine's start button. If the machine does have a plug, ask a trainer for assistance.

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5. What if there is a long wait to use a bench or machine?

Ask the person using the station if you may “set in” or “work in” with them. Or you can do another exercise while waiting. Alternatively, the trainers can suggest a different, comparable exercise to try.

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Aquatics

1. When is the pool available to go swimming?

View the pool schedule online for both the current week and next week. The weekly pool schedule can also be accessed by phone at x3387. If you need further information, or are inquiring about the schedule for a specific date in the future, please call x4089.

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2. What is the Admittance Procedure to the pool for children?

Children under 6 years old must be accompanied in the water by a parent or guardian* who is responsible for their direct supervision. Maximum of 2 children/guardian.

Children 6-9 who are non-swimmers must by accompanied in the water by a parent or guardian* who is responsible for their direct supervision. Ratio 4 children/guardian.

Children 6-9 who are swimmers, may be admitted to the pool unaccompanied. Parent or guardian* must be in the pool gallery. The child will be asked to demonstrate their swimming ability by completing the facility swim test—two widths of the pool without stopping. One width of the pool is equal to 18.5 metres.

*Guardians must be at least 12 years of age.

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3. What is the rule at the pool regarding swim pants, diapers, etc?
Tots in the pool must wear specially designed commercial swim diapers. No cloth or disposable diapers are allowed.

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