Frequently asked questions - CFS

Frequently asked questions - CFS


Q: Is there a fee associated with this Certificate For Success (CFS) program?

A: No, the goal of this program is to encourage students to attend the useful and free workshops provided by Brock to all students all year long.

Q: Is there a deadline for me to complete all requirements?

A: There is no deadline. You can use your time while studying at Brock to complete the requirements for the certificate, but since you might find the information helpful in your studies, you might like to complete the program sooner than later. Some workshops may have time conflicts with your class schedule but you could take those another term when they fit your timetable.

Q: What do I get after I have completed all requirements for the Certificate for Success?

A: You will receive a certificate from International Services and an Experience Plus transcript from Career Services which will indicate detailed information about which seminars you have attended and which volunteer services and hours you have completed.

Q: Do volunteer hours need to be done on campus?

A: No, volunteer hours could be from any volunteer job that you have done for any community service on campus, in the city or outside of the region. However, you must provide a written confirmation from the service provider to confirm your hours of volunteer service.

Q: What kind of proof do I need to provide to confirm my attendance?

A: You need to provide written confirmation from the seminar provider or the volunteer service organizer that you then upload to the online Submit your attendance form. The file format could be: .doc, .pdf, .txt, .gif, .jpg, .png . If it is in an email, you can copy and paste it into a word file and upload that. If you have difficulties obtaining confirmation for your volunteer hours, you can still submit your attendance and we will try to verify with other offices. Please note that you should only submit your attendance in a workshop after you have attended it, not just after you have registered in the workshop.

Q: If I do something more with Experience Plus after I have graduated from this Certificate For Success program, can I get a new Experience Plus transcript?

A: Yes, after you have completed the Certificate For Success program, you will receive a certificate and an Experience Plus Transcript up to that date. If you add more things to the Experience Plus later, you can request an updated Experience Plus transcript through Career Services. Like any other transcript, you can always request an up-to-date record.

Q: How can I check my attendance record?

A: This information is not available on line, so if you want to know your current attendance record, please email Arthur Chen at for your record to date. Once you have completed all required components towards the certificate program, you will receive an email to congratulate you and give you instructions about when you can pick up your certificate and the Experience Plus transcript.