Experience Plus Help Centre

Career Services




Experience Plus Help Centre

 

How does my Experience Plus transcript benefit me?

How much does it cost? How many transcripts can I request?

How do I remove an item from my transcript that has already been verified?

The item I am trying to add is not listed in the drop-down menu. What do I do?

What does the status next to the item mean?

Why does my item say "unverifiable"?

Where do the skills listed on my transcript come from?

Updating my…

 


 

 

How does my Experience Plus transcript benefit me? 

Your Experience Plus transcript is an official Brock transcript that documents all of your extra-curricular achievements at Brock and outlines your skills.

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How much does it cost? How many transcripts can I request?

Experience Plus is free and you can request up to five transcripts at a time free of charge. If you would like more than five copies of your transcript, please contact expplus@brocku.ca.

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How do I remove an item from my transcript that has already been verified?

If you would like to delete a verified item from your Experience Plus transcript please contact us at expplus@brocku.ca

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The item I am trying to add is not listed in the drop-down menu. What do I do?

Double-check the drop-down to make sure the item is not in the list - some items could be listed under "The" or "A" and some might not be. Also, make note of the full workshop name - for example, the online Career Services Resume Writing and Cover Letter workshops are listed under "Basic Resume Writing" and "Basic Cover Letter". If you cannot find your item in the list, please contact expplus@brocku.ca.

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What does the status next to the item mean?

  • Pending - The item has been received, but not yet processed
  • In Progress - The item is in the process of being verified
  • Verified - The item has been verified and will appear on your transcript
  • Unverifiable - The item could not be verified (click here for more information)
  • End of Term - The item will be verified when we receive information from the coordinators at the end of the academic term
  • On Hold - The Item will be verified upon completion or after the end date

* Only verified items will appear on your printed transcript

 
Why does my item say "unverifiable"?

Unverifiable means your item could not be verified and cannot be added to your transcript. There could be a number of reasons for this status. For volunteer experiences and on-campus jobs, this usually means we were unable to reach your supervisor or we were unable to get verification from your supervisor. For certificates or awards, you are asked to bring a copy for our records - if you do not provide a copy, the item will be marked as unverifiable. For workshops, this status often means you were not on the attendance list provided to us by the workshop leader. Contact expplus@brocku.ca if you have unverifiable items on your transcript and would like more information.

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Where do the skills listed on my transcript come from?

The skills listed on your Experience Plus transcript come from your on-campus employment and volunteer placement supervisors. See Skills and Content Specific Skills for more information.

 

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On-Campus Jobs

This section of your Experience Plus transcript is devoted to tracking your on-campus, paid opportunities. Please note: off-campus, paid opportunities cannot be documented on an Experience Plus transcript.
 
To add your on-campus jobs:
  • Go to the Brock_Contracts page accessible from the menu on the left
    • You will need to know your employee number to access this list. You can find your 6 digit employee number on your contract or any of your pay stubs. You may also visit the Human Resources, Environment, Health and Safety department on the 12th floor of the Schmon Tower to receive assistance in obtaining your employee number.
  • To add your contract positions from the Brock_Contracts list to your transcript, click the edit button next to each position
  • Click the checkbox in the Include on Transcript column and enter the position title as you wish it to appear on your Experience Plus transcript (you can leave this blank if the position title is correct)
  • Click the save button
  • The position will now appear on your On-Campus Jobs list on the StudentData page
 
If your on-campus job is not listed on the Brock_Contracts page:
  • Go to the Other On-Campus Jobs tab on the StudentData page
  • Enter the details of your employment, select the appropriate on-campus department and supervisor from the drop-down menus under Company Name. If your supervisor does not appear on the list of supervisors, please choose OTHER, and enter the name and contact information for your supervisor accordingly
  • Click the Save button
 

 
Volunteer Activities
Use this section of your Experience Plus transcript to highlight the volunteer work you have done on or off-campus. When entering the details of your volunteer placement, you will select the appropriate on-campus department, off-campus organization, or educational institution (secondary or post-secondary institutions) from the drop-down menus under Company Name. Please enter volunteer work you have done at an elementary school as an Off-campus Organization.
 
If the organization that you volunteered with does not appear on the drop down list, please select Other and add the details of that opportunity. In order to have your volunteer work appear on your Experience Plus transcript, we must verify it with your volunteer supervisor. Please be sure to include your supervisor's name, e-mail address, and/or phone number.
 
Please remember to click Save after entering information about each volunteer placement.
 
Through Volunteers Plus, recognition is given for the on-campus and community volunteer work that you complete. Each academic year (September to August) you can have your volunteer hours tracked towards a new level of certificate. There are 3 levels of certificates that you can work towards:
  • Bronze - Recognizes between 30 and 40 hours of volunteer work
  • Silver - Recognizes between 41 and 75 hours of volunteer work
  • Gold - Recognizes 76 or more hours of volunteer work
If you qualify for a Volunteers Plus certificate, please e-mail our staff at expplus@brocku.ca.
 
Note: Volunteer work that is part of a course requirement cannot be used towards fulfillment of Volunteer Plus hours

 
Awards
This section of your Experience Plus transcript will document the awards and scholarships that you receive as a Brock student. Many of the awards that you receive through Brock University will be documented automatically. These awards include any scholarships offered by the university as well as any donor scholarships coordinated by the university.
 
To track any other awards or scholarships that you have received, please complete the required information and bring your award (i.e. certificate or letter) to the Career Services office so that we can copy it as verification. Once we have received the copy of your award for our records, the status of your award will be changed to verified on your Experience Plus transcript.  
 
If the award you have received is not in the drop down list, your award information must be added by one of our staff.  Please bring verification that you have received the award (i.e.  your award or letter) into the Career Services office and ask for it to be added to your Experience Plus transcript.

 
Certificates
This section of your Experience Plus transcript will document any certificates you have received from on or off-campus departments while a Brock student. Once you have inputted the required information about your certificate, you will also need to bring your certificate into the Career Services office so that we can copy it for verification. When we have received the copy of your certificate for our records, the status of your certificate will be changed to verified on your Experience Plus transcript.  
 
If the certificate you have received is not in the drop down list, your certificate information must be added by one of our staff.  Please bring verification that you have received the certificate into the Career Services office and ask for it to be added to your Experience Plus transcript.

 
Professional Development
Professional Development activities that can be tracked on your Experience Plus transcript include any membership of a professional association (i.e. student member of the Association of Professional Geoscientists of Ontario), membership of a Brock University Student Club, attendance at academic or professional conferences, and publication of academic research. In addition to completing the fields, you will need to submit proof of your participation in such professional development activities. Please bring your documentation to the Career Services office to be copied for verification purposes.

 
Workshops
Any extra-curricular workshops you attend or training that you receive while you are a Brock student can be tracked on this section of your Experience Plus transcript. These can include on or off-campus workshops you attend. To add a workshop to your transcript, you will need to select the workshop title from the drop down menu under Workshop Attended and enter the month and year during which you attended the workshop. Once the workshop you have attended has been verified, your Experience Plus transcript will be updated accordingly.
 
If your workshop does not appear on the drop down list, your workshop information must be added by one of our staff. Please e-mail the Experience Plus staff at expplus@brocku.ca and provide us details about the workshop. In your details, please list the title and date(s) of the workshop you attended as well as the name and contact information for the workshop’s facilitator. We will verify the information and add the workshop for you.
Please note that any workshops you attend or certificates you receive through Career Services will automatically be documented on your Experience Plus transcript.

 
Skills and Content-Specific Skills
This section of your Experience Plus transcript is completed by your supervisors when they verify your employment and volunteer experiences. Your supervisors will be asked to complete a checklist identifying the skills you have developed and demonstrated in your position. A list of your skills will appear on your Experience Plus transcript.
 
Please note that you are not able to edit or add to the skills that appear on your Experience Plus transcript.

 

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