Replacing Your Card

Replacing Your Card

Visit the Brock Card Office in The Marketplace during business hours to replace your lost/stolen/damaged Brock ID Card.

Office Location
The Marketplace
1st floor - Schmon Tower
Hours: Monday – Friday, 8:30 am – 4:30 pm

Lost/Stolen Cards

To replace a lost or stolen Brock Card bring a valid government issued Photo I.D. to the Brock Card Office and a new card will be issued to you for a $25 replacement fee or $40 replacement fee if you are living or working in a residence that requires swipe access. If you require a new Proximity Card there is a replacement fee of $35. Note - the Brock Card office can accept cash, debit, Visa and MasterCard payments for replacement ID cards. 

Please note: All card purchases are final sale.

Damaged Cards

To replace a damaged card (either broken, or demagnetized) bring the damaged or broken card to the Brock Card office (even if in pieces). The standard fee for replacing a damaged card is $10, however, if you cannot turn in the damaged card at the time the replacement card is being issued, you will be charged the appropriate fee for a lost card (see above).