Course Descriptions (Winter: Jan. 11 - Feb. 25, 2016)

Goodman School of Business

Course Descriptions (Winter: Jan. 11 - Feb. 25, 2016)

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How to register for CIMEE seminars

The Centre for Innovation, Management and Enterprise Education of the Goodman School of Business at Brock University supports the lifelong learner in all of us. We offer affordable seminars that will help you grow personally and professionally so that you can contribute more fully to the success of your business or organization. Our presenters are not only experts in their fields, they’re skilled teachers able to cater to the needs of adult learners.

Most of our seminars are presented at the easily accessible Greater Niagara Chamber of Commerce Education Centre at 1 St. Paul St. in St. Catharines at very reasonable costs. Sign up for one of our seminars and get ready to take your career to the next level!

To register for any of these seminars, please contact the Greater Niagara Chamber of Commerce (GNCC) at 905 684 2361 or events.admin@gncc.ca.

For further information, please contact: 

Foster Zanutto, CIMEE, at fzanutto@brocku.ca or 905 688 5550 x 5202, or Emily Wilson, CIMEE Liaison, Greater Niagara Chamber of Commerce, at emily@gncc.ca or 905 684 2361 x221.

 

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Putting the “I” in Team: The role of influence as a core leadership skill in achieving consensus

Working with a range of stakeholders is an accepted reality for many leaders. Achieving group consensus through decision-making heightens this challenge as competing interests can complicate the process. This workshop explores how leaders can benefit from developing their influencing skills in support of effective decision-making across multiple interest groups.

Rashmi Biswas is co-owner of Lake and Associates Canada Inc., an Ontario based Management Consulting firm where she specializes in leadership development, team effectiveness and process facilitation. Rashmi has worked in academic and corporate arenas in Canada, the US and the UK and holds an MSc in Human Resource Management, a BSc (HONS), a Postgraduate Certificate in Adult Education, Facilitation and Training, and is a certified Myers-Briggs© Practitioner. Rashmi is the author of the motivational book “Rash Decisions: Accept where you are, and then…Be Amazing” she is President of the Board of Directors for the Canadian Mental Health Association in Niagara and is a Registered Yoga Teacher.

Wednesday, January 13, 2016 at 6:30-9:30 p.m.
GNCC Education Centre
$169 plus HST

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Personal Branding: Brand You!

Why personal branding? If you don’t brand yourself, you can rest assured others are branding you…and that is a risky scenario. In this highly practical and interactive session, learn how to influence and control your reputation, your image and the intangible perceptions and unconscious feelings you create in others. In this seminar, you will explore how to:

  • Differentiate yourself from your competition
  • Position yourself clearly in the mind in others so they reach out to YOU
  • Focus your message and your mission
  • Understand your underlying values
  • Create emotional connection and loyalty
  • Maximize the use of social media

Janice Locke is a Senior Executive, Entrepreneur and Educator who has held the positions of CEO, COO and CFO for a variety of companies ranging from $40 million - $225 million in North America and Europe. She is the recipient of both the Women of Influence and Women of Distinction Awards for Business Leadership and Community Involvement. As a CEO of an international retail branding and image company, Janice became fascinated by the importance and often unconscious role branding plays in influencing both business and personal success. In addition to teaching at McMaster University, and the Rotman School of Business, Janice partners with private and not-for profit organizations in all aspects of business leadership and success.

Tuesday, January 19, 2016 at 6:30-9:30 p.m.
GNCC Education Centre
$169 plus HST

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Coaching for performance

Leadership is the single most important element in the success or failure of any organization. A leader’s primary responsibility is to mobilize his/her employees to take action and get “stuff” done. Their ability to increase employee’s capabilities and capacity has a direct impact on productivity and will ensure they have the right people ready for succession. In fact, developing others is emerging as the critical competency for leaders and managers in the 21st century. From this workshop you will improve your ability to have honest conversations with employees, heighten their awareness and increase their motivation and engagement which will ultimately improve your business results.

Caren Burt is an entrepreneur and owner of a business consulting practice, C Burt & Associates. Her practice specializes in leadership development, coaching, performance management, change management, strategic planning, succession and facilitation. She has a particular affinity towards working with individuals and teams that are in a state of flux or conflict, using her facilitation and coaching skills to move them forward. Previously she worked in the financial service sector in a variety of leadership positions including Branch Manager and Director of Human Resources. Caren has her Certified Human Resources Professional (CHRP) and is a certified leadership and life coach through CTI (Coaches Training Institute) and has been trained to facilitate The Leadership Circle 360 assessment and cultural survey.

Thursday, January 21, 2016 at 6:30-9:30 p.m.
GNCC Education Centre
$169 plus HST

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Raising awareness of the pitfalls in decision-making

To merge with a major competitor or not? To implement a new sales strategy or not? To introduce a new overarching business unit structure at the regional level or not? At any point in time organizations may be implementing similar or many other decisions about organizational strategy, structure, innovation, acquisitions, etc... Isn’t it interesting that managers are hired specialists in top decision-making yet often grapple with making effective decisions? In this seminar we will discuss the basics of individual and organizational decision-making and the pitfalls one may encounter. It will also be highlighted how our actions and formation of opinions are influenced by biases, reason, emotion and memories. The purpose of this seminar is to offer you some basic insights that should make you a more confident and effective decision-maker.

David Bouckenooghe is an Associate Professor in the Goodman School of Business at Brock University and has experience in teaching at both undergraduate and graduate levels in different institutions including NEOMA Business School (Reims, France), and Vlerick Management School (Gent, Belgium). His teaching deals with Organizational Development and Change, Human Resource Planning, and Organization Design. In 2012 Dr. Bouckenooghe received the BUSU Award for Teaching Excellence and was nominated for the Graduate Mentorship Award (Brock University) in 2013. His research focuses on the pivotal role of employees in organizations and he is especially interested in how people and organizations are impacted by change, how they make sense of and respond to change. He is also doing research on the role of positive resources (i.e., work engagement, psychological capital, and emotional intelligence) in shaping in-role job performance, extra-role behaviours and counterproductive behaviours.

Monday, January 25, 2016 at 6:30-9:30 p.m.
GNCC Education Centre
$169 plus HST

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The four key principles to successfully leading and sustaining organizational culture

Corporate culture can be a business strategy that is planned and nurtured or it can develop on its own which could negatively impact business operations. Great leaders make an ongoing commitment to culture as a business strategy and continually refine the culture in response to major changes in the organization or rapidly changing market conditions. By focusing on driving engagement through the right corporate culture, you can improve execution, retention and financial performance. This 3 hour workshop identifies an integrated approach by defining a starting point and designing a road map through four key principles starting from the top and embedding the process throughout the organization. In addition, this session will provide you with concepts and tools that will support the cultural transformation at all levels.

Lindsay Schneider is a Certified Global Leadership Development & Culture Shaping Facilitator. As a Career Consultant at Brock University for the Co-op office, Lindsay provides support and coaching to students in the areas of career planning to empower future leaders while increasing the probability of employment. With over 10 years’ experience in the HR profession she has expertise in global recruitment, leadership and organizational development. Lindsay is an accomplished business leader with expertise in developing individual, team and organizational competencies to support the business strategy. 

Wednesday, January 27, 2016 at 6:30-9:30 p.m.
GNCC Education Centre
$169 plus HST

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Key considerations in pursuing funding

There is an overwhelming number of grant programs for business offered through various levels of government. This interactive seminar will help you prepare enhanced, thought-out and comprehensive grant applications, as well as investigate approaches to finding suitable programs. The seminar is designed to explore real examples of successful grant applications, writing strategies and a variety of tasks that contribute to a concise and fundable application, as well as a toolkit of resources. Other points of discussion include:

  • Existing funding programs, covering a variety of sectors
  • Aligning your application with existing policies and strategies
  • Generating content: sell without selling
  • Building relationships with funders
  • Monitoring & reporting

Evan Di Valentino is a business funding specialist with broad experience in business development, corporate sustainability consulting, education and research, as well as the non-profit sector. Evan founded and operates Niagara Sustainability Initiative (NSI), a non-profit organization that assists public and private sector entities in the Niagara Region in enhancing and leveraging their sustainability measures. Through starting and operating NSI, Evan accrued considerable experience in writing grant applications and developing strong business cases for funding opportunities. The non-profit organization is still active and Evan now holds a seat on the board of directors. Evan has successfully obtained and been involved in funding programs for the private sector, NGOs and academia. Other professional experiences in business development have helped provide expertise in proposal development, external communications and team management.

Tuesday, February 2, 2016 at 6:30-9:30 p.m.
GNCC Education Centre
$169 plus HST

 

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Effective employee recruitment, selection and retention

NOTE: This seminar is offered online; it is not offered in a classroom. You will take this seminar through your computer's internet connection from your home or office at a specific time and date. Full instructions will be provided upon registration.

The retention of employees is fast becoming an issue for employers as they try to remain competitive in today’s global economy. The appropriate recruitment and selection of employees can lead to better retention of employees, and ultimately a successful and productive workforce. Participants will be introduced to the development of effective recruitment ads, the development of behaviourally based selection questions, and an opportunity to participate in mock interviews.

Michael Michalski earned his MBA in the field of Human Resources and Industrial Relations and has subsequently taught Human Resource topics at Brock University and at McMaster University in Hamilton. Michael has been a practitioner in the field of Human Resources for over twenty five years. He was most recently the senior HR Executive for a large social service agency in southern Ontario, where he had responsibility for recruitment and selection, collective bargaining, training, benefits, as well as health and safety. Michael is currently involved in exploring a variety of distance education formats for Human Resource-related teaching.

Wednesday, February 3, 2016, 6:30-9:30 p.m.
$169 plus HST

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Introduction to health and safety for small business

There is a common myth that serious accidents don’t happen in small business. The reality is that small businesses are not immune from hazards in the workplace that cause serious injury to employees. Small business carry the same legal obligations to health and safety as large companies, but often lack the knowledge to carry out the requirements. This seminar will introduce you to important parts of the Act you should be familiar with, and your requirements under Health and Safety. In addition to legislation, we will also focus on hazard identification, risk assessment, and appropriate controls to protect workers from accidents. This seminar is an introduction only, but will bring to light important concepts that will be useful to you in the workplace.

Deborah McPhee is an Associate Professor and former Chair, and former Associate Dean, Undergraduate Programs, in the Goodman School of Business, Brock University, where she teaches courses in human resources. Dr. McPhee has over 20 years of experience as a human resources professional and holds an MBA and PhD. Deborah continues to research Human Resources Management policies related to the transition of retirees back to business and/or volunteerism, coping strategies of parents with children in high level hockey, and writes cases related to health and safety. She previously held her CHRP qualifications and has worked through CCHRA to assist students prepare for their NKE exam. She is a past recipient of the Academic of the Year Award, sponsored by Right Management, and an award from Minerva Canada for her long-standing contributions to advance both Human Resources Management and Health and Safety education in post-secondary teaching institutions.

Tuesday, February 9, 2016 at 6:30-9:30 p.m.
GNCC Education Centre
$169 plus HST

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Project Leadership: Behaviours for Success

Successful projects depend upon the right mix of both hard and soft skills - the application of technology alone does not ensure that the short and long term goals and needs of the organization will be realized. This seminar will offer a number of benchmark best practice lessons for establishing the expectations, roles and responsibilities of leaders throughout the organization which can be applied to projects of all a wide range of size and type.

  • Types of leadership
  • Importance of behaviours
  • Alignment with organizational culture and values
  • Importance of time - short run economies versus long term sustainability
  • Roles and responsibilities (sponsor, champion, steering, client, project leader, process leader, project resource)
  • Optimizing project organization design
  • Considerations in leadership selection and developing leadership capability
  • Leadership responsibility, authority and accountability (roles and responsibilities checklist)
  • "Economics as if people mattered"

Keith Smith has over 40 years leadership experience in the manufacturing sector in operations, technology and corporate positions including successfully directing projects ranging from $20K to $800M across a wide spectrum of needs and implementation strategies. Keith's academic background includes an AB in Decision Theory, MA in Economics and MBA in Industrial Relations and Organizational Behaviour.

Wednesday, February 10, 2016 at 6:30-9:30 p.m.
GNCC Education Centre
$169 plus HST

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Creating customer value: sales and service

Managing client and customer relationships is crucial for success in business and service industries today. This workshop will focus on principles from both marketing and personal selling that can help people manage relationships within an organization and with external constituents. Included will be such topics as developing a service attitude and culture, managing communication styles and developing communication-style flexibility, personal selling techniques that build customer relationships, and dealing with difficult people who have complaints.

Dr. H.F. (Herb) MacKenzie is an Associate Professor of Marketing in the Goodman School of Business at Brock University. Dr. MacKenzie is author of Sales Management in Canada and co-author of Selling Today: Partnering to Create Value, two best-selling texts. He has taught at institutions throughout Canada, Europe and the Middle East.

Two Thursday evenings: February 11 and 18, 2016 at 6:30-9:30 p.m.
GNCC Education Centre
$338 plus HST

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Creativity and problem solving

This interactive seminar will present three methods of creative thinking: mind mapping, brainstorming, and morphological analysis, and their potential for creative problem solving. Participants will enhance their ability to find effective nontrivial solutions to different problems, and also learn a 10-step strategy for getting new ideas accepted.

Ernest N. Biktimirov is Associate Dean and Professor of Finance in the Goodman School of Business at Brock University, where he teaches corporate finance and has research interests in the areas of investments and financial education. Dr. Biktimirov is the holder of eight patents and has received multiple teaching awards.

Tuesday, February 16, 2016 at 6:30-9:30 p.m.
GNCC Education Centre
$169 plus HST

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Engagement strategies for today’s leaders

What motivates you to do our best work every day? Performance and behaviour in the workplace are influenced by many factors. It is dynamic, complex and at times just plain difficult. This session will present thought-provoking questions and explore practical strategies aimed at improving engagement and the discretionary effort put forward by others. Topics of discussion include:

  • Bringing out your best & then the best in others
  • Fostering independence and on-the-job performance
  • Leveraging the stages of the "employee" life cycle
  • The internal culture and it's impact on your workplace environment

Rhonda Chopin is a Learning and Development and Human Resources professional specializing in the design, delivery and evaluation of competency-based professional development programs. Her research is in the area of assessing performance gaps and developing strategies and solutions to ensure organizational effectiveness, people and business development and performance management. Rhonda holds a Masters Degree in Adult education, several professional certifications in training and facilitating and is a graduate of Brock’s Professional Management Certificate Program.

Thursday, February 25, 2016 at 6:30-9:30 p.m.
GNCC Education Centre
$169 plus HST